Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,127 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 23rd July 2026

Anonymous

Anonymous // 01/01/2019

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“Ring doesn't fit. I've tried phoning and emailing to get this returned/exchanged but no one answers the phone or replies to my emails. Shame the customer service is poor as the ring is beautiful.”

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Posted 1 year ago

“One item was missing from my order but after getting into contact it soon arrived”

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Posted 1 year ago

“A lovely link,exactly as in the catalogue. The no-fuss presentation card was eco friendly.”

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Posted 1 year ago

“Excellent very pleased with my purchase.”

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Posted 1 year ago

“The watch that I bought was top quality well done price was right for me aswell”

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Posted 1 year ago

“The pieces I ordered were very nice. The reason for 4 star was because my first choice on one of the items was out of stock”

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Posted 1 year ago

“Thank you. Received the necklace next day which was brilliant. Main thing was I could not find the necklace locally as it was a new design so I was thrilled that you had it in stock and shipped immediately. Received next day which was also impressive. Regards Lesley”

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Posted 1 year ago

“I really enjoyed my shopping experience with Grace and Co. They ensured I was able to get the item I was looking for and advised me of the time frame. Packaging was fantastic. Thank you”

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Posted 1 year ago

“Ordered an engraved Nomination charm for my daughter, it was delivered swiftly and was perfect !”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“lovely Lady at Market Harborough store always so helpful, makes the experience 100 times better when you get great service. Also they previously helped my mum choose her birthday earrings x”

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Posted 1 year ago

“Smashing thankyou”

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Posted 1 year ago

“Great service, and lovely jewelry, very pleased.”

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Posted 1 year ago

“I had a nomination charm engraved. Excellent service, beautiful product. Perfect.”

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Posted 1 year ago

“Website easy to use. Chose and purchased arrived within the week”

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Posted 1 year ago

“Lovely bracelet but not really what I expected Can find charms to fit it Don’t think was explained in enough detail what it was”

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Posted 1 year ago

“............”

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Posted 1 year ago

“Item arrived propmptly & undamaged. Delighted with it. Hope my daughter in law likes it when she gets it at Christmas.”

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Posted 1 year ago

“Really nice piece. Thank you.”

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Posted 1 year ago

“Unfortunately not impressed with the necklace or customer service, bought an engraved necklace which is constantly backwards so you cant see the writing on it so contacted to see if it had been engraved on the wrong side, only got a reply after multiple emails and the response i got was that necklaces turn around, which would be fine if it was true but it is the wrong way around 100% of the time so it is pointless and a waste of a lot of money.”

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Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 7,127 reviews