Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.83

3.8 Rating 1,401 Reviews

73 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.8

Based on 1,401 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very polite and clear in explaining all the different choices”

Helpful Report

Posted 8 years ago

“Staff helpful but still not had confirmation email despite having parted with over £200 and promised repair on Monday. Not in a position to rate until repair carried out!”

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Posted 8 years ago

“Very efficient service”

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Posted 8 years ago

“""Your staff member I dealt with was very nice and a pleasure to talk to , she was very professional aswell as easy to communicate with she's an asset for your company”

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Posted 8 years ago

“""So far not a lot has been done Will be able to tell you more once engineer has called to hopefully fix my fridge”

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Posted 8 years ago

“Phew .............. !!”

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Posted 8 years ago

“24 hours after paying, still waiting for an engineer to confirm a visit to repair my oven”

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Posted 8 years ago

“""Helpful and clear”

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Posted 8 years ago

“Helpful and polite and made it very easy to understand what you are getting for your money”

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Posted 8 years ago

“Helpful and polite and made it very easy to understand what you are getting for your money”

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Posted 8 years ago

“Very prompt service, very polite and friendly contacts.”

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Posted 8 years ago

“Very polite and I understood every work witch helps”

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Posted 8 years ago

“Although we were on the line for 27 mins Tom was very pleasant and efficient. Now let's see what happens next ????”

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Posted 8 years ago

“Julie is very professional and lovely, I have been really badly let down by repair care who cancelled my repair with no comms. thanks Julie”

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Posted 8 years ago

“Too many text message”

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Posted 8 years ago

“Very helpful on phone.”

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Posted 8 years ago

“Feel like I was mislead with the payment options told me one thing in one way to make it sound more appealing. Felt totally confused by the end of it all only to be patronised by the person from your company saying "I must be stressed" well yes thank you I am now!”

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Posted 8 years ago

“Extremely efficient and excellent customer service”

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Posted 8 years ago

“Quick and easy to book appointment”

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Posted 8 years ago

“Took my money but made me smile. Hopefully the cooker will be fixed ????”

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Posted 8 years ago

Go Assist Ltd is rated 3.8 based on 1,401 reviews