Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,757 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,757 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alex was very punctual and polite. Carried out the repair quickly. Wouldn't hesitate to use him again”

Helpful Report

Posted 1 year ago

“Prompt arrival polite and efficient identification of fault and repair of washing machine. Would happily use again.”

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Posted 1 year ago

“motor in the washing machine went. appt. made and problem identified. within a week the problem was resolved. costs were as identified. Efficient service thank you.”

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Posted 1 year ago

“Unfortunately this time around, the repair did not meet my expectations, the fault remained after the engineer left believing the issue was resolved. The engineer noted a future replacement of parts, namely the motor and the drum amounting to a cost of £800, with that in mind I bought a band new replacement washing machine at £430. Glotech is still a go to business for washing machine issues, my low rating is only because the fault remained but I would recommend Glotech to anyone for clear honest and professional service. The engineer has excellent knowledge and gave sound information, it was the reason I chose to replace the machine rather drag him back. at a rescheduled time.”

Helpful Report

Posted 1 year ago

“Engineers : On time, knowledgeable. Unable to fix the problem. Glo Tech: Very expensive as only offered £25 off a new appliance when current one unrepairable, and then wanted over the manufacturer's recommended price plus a high delivery and installation fee.”

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Posted 1 year ago

“Cost was explain clearly on the phone . Time arranged . Arrived on time . Quickly gave reason for problem. Stated cost of repairs which was higher than a new one. In this day of replace ment. It would have been helpful if advised the likely to be cost efficient.”

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Posted 1 year ago

“Punctual and efficient. Keeping me informed about the repair and the general state of the appliance which was not what I expected. Unfortunately things don't last forever!9”

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Posted 1 year ago

Thank you, Colin, for giving Glotech Repairs a 4 star rating. We're glad to hear that the repair went smoothly and that our punctual and efficient service kept you informed. We apologize that the appliance didn't last as long as you expected - it can be disappointing when things don't last forever. Thank you again for your kind rating.

Posted 1 year ago

“The problem was diagnosed very quickly. The necessary part arrived in good time.Everything was done and dusted within a few days. The engineers were friendly and polite.”

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Posted 1 year ago

“Polite and efficient . A pleasure to have in my Home”

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Posted 1 year ago

“Refit coil to Bosch dishwasher door”

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Posted 1 year ago

“Prompt arrival gave call 15 mins out. Polite and professional. Lots of additional advice about cost of new freezer from internet. Advice on re gassing but not taken up due to age of freezer and possible non ability to repair.”

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Posted 1 year ago

“Sadly it is behind repair”

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Posted 1 year ago

“Reliable Got good advice.”

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Posted 1 year ago

We really appreciate the feedback and Thank you for choosing Glotech for your repair.

Posted 1 year ago

“Two guys came and confirmed that our fridge freezer was not cost effective to repair. Very friendly and helpful. They did suggest that their sales team calls us to offer deals on a replacement. I agreed, but said that they had to act fast as we were without a fridge freezer. They suggested someone would call later that day or next day. However, we only received a call 4 days later, which by then, we had already ordered, took delivery and fitted the replacement via AO. Shame, because I was willing to talk with Glotech for this.”

Helpful Report

Posted 1 year ago

Thank you for your review - we are sorry that we were not fast enough in our response to you due to staff absence we have been running a little behind. However we are really pleased the service was good and we wish you well with your new appliance. Thank you

Posted 1 year ago

“Very friendly and professional checked for things that might have gone wrong just to be su”

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Posted 1 year ago

Thank you for taking the time to raise this review the team do appreciate the feedback.

Posted 1 year ago

“Fast & efficient service. I would use them again.”

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Posted 1 year ago

“Very please with repair and quick visit”

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Posted 1 year ago

“Your engineers came out on Thursday this week following my visit earlier to your showroom when I spoke to Josh. After inspecting my built-in fridge freezer they advised me it was "Finished" and I should consider replacing it. Later that day I called into your showrooms again and was seen by Amy. I placed an order for a New Bosch Fridge Freezer and gave Amy a deposit for this order which I understand will be supplied and fitted this coming Thursday, the 1st June While writing this I would mention that I telephoned Glotech last Friday afternoon to confirm that my old units would be taken away and disposed of. The gentleman who answered the phoned spoke to me in a manner I considered abrupt, sharp, and unpleasant and which I found annoying. This was in complete contrast to the very pleasant way I was handled by your two members of staff, Josh and Amy who are both a credit to your Company. I have dealt with Glotech before having purchased my existing fridge/freezer from your company in October 2009.”

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Posted 1 year ago

“We received a very good repair from your employee”

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Posted 1 year ago

“The repair engineer was prompt, courteous and informative. He checked my appliance thoroughly and texted a colleague for confirmation of the diagnosis. Unfortunately my appliance would have been too costly to repair, which was no fault of the engineer (obviously!)”

Helpful Report

Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,757 reviews