Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.58

4.6 Rating 2,108 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 2,108 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 6th February 2026

Rosalind Eden

Globelink International Travel Insurance 5 star review on 10th October 2025

Kenneth Foster

Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Anonymous

Anonymous // 01/01/2019

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English

“I commend Globelink as one of the few companies that realise that there are fit 82 year olds that wish to travel and visit their families. Not many companies will insure us when we pass the age of 80”

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Posted 2 years ago

Thank you for your kind words and feedback! We're delighted to hear that you appreciate our commitment to providing travel insurance options for seniors. We understand the importance of staying connected with family, especially as we age, and we're dedicated to ensuring that everyone can enjoy worry-free travels regardless of age. Your satisfaction is our priority, and we're grateful for your trust in Globelink Travel Insurance. Here's to many more memorable trips and family visits ahead!

Posted 2 years ago

“Fast and very clear website. Easy to find your personal requirements.”

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Posted 2 years ago

We're delighted to hear that you found our website fast, clear, and easy to navigate! 🌟 Ensuring our customers can quickly find their personal requirements is one of our top priorities. Thank you for your kind words! Safe travels! 😊✈️

Posted 2 years ago

“We have used Globelink International Travel Insurance several times: the website is easy to use and simple to navigate; the options for "cover" are varied and well explained and prices are appropriate to the cover offered. The process is quick and efficient. Thank you.”

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Posted 2 years ago

Thank you for being a valued customer and choosing Globelink International Travel Insurance multiple times. We aim to provide efficient and effective service, and we're delighted that you found the process quick and straightforward. Your feedback is greatly appreciated, and we value your trust in our services. Wishing you safe travels, and thank you again for your kind words!

Posted 2 years ago

“Cannot say until I need it which hopefully I will not. Easy process to set though.”

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Posted 2 years ago

Thank you for your feedback! We understand that the true test of insurance is when you need it, and we hope you won't have to. We're glad you found the process easy to set up. If you ever have any questions or need assistance, our team is here to help. Safe travels, and we wish you the best!

Posted 2 years ago

“The insurance was easy to do. Had one query which was quickly sorted by a telephone call.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience with us. We're glad to hear that you found our insurance process easy to navigate. Our team is always available to assist, and we're pleased that your query was quickly resolved with a phone call. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels!

Posted 2 years ago

“Straight forward.”

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Posted 2 years ago

Thank you for your feedback! We truly appreciate your input and are delighted to hear that you found our service to be straightforward. Wishing you safe and enjoyable travels!

Posted 2 years ago

“Renewal service was very easy to use, with the facility to make changes if necessary.”

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Posted 2 years ago

Thank you for sharing your experience with us! It's fantastic to hear that our renewal process met your expectations and was easy to navigate. We strive to provide a user-friendly experience for our valued customers, and your positive feedback is truly appreciated. We're here to make your insurance needs as convenient as possible, and we look forward to assisting you with any future changes or inquiries. Safe travels!

Posted 2 years ago

“Beware - Globelink have sold / outsourced their claims process to a company called Healthwatch ... based in Greece. Firstly though, my 2 star is brutally unfair to the amazing staff who helped me when I was injured skiing. Their service and dedication is outstanding. Their response over the Christmas New Year period was also swift. Their attitude was caring. This part of the service is beyond 5 star. Then comes to the claim. This part refers to the post accident, out of pocket expenses. Initially the globelink staff told me to submit the claim to them. (Filled out a bunch of forms, provided receipts, filled out a schedule in an excel.) After approx 1 week I followed up and was told that I had submitted to the wrong dept. Submitted to the 'correct' department. Only to receive and email saying that the claim was being dealt with by HealthWatch. (www.healthwatch.gr) who requested a very onerous set of forms requesting docs unrelated to the expenses at hand but pertaining to the actual holiday. (Apparently to ensure that we were actually skiing in Italy instead of faking being at home!) Anyways, submitted what I thought was needed. It was my fault for not realizing but didn't receive confirmation of that submission. (To be fair, at this point my experience wasn't negative yet, so I wasn't in the mode of following up / asking for reference numbers / names etc. - I only do this when I feel like I am going to be in a battle.) Anyway, a month went by, and I called to check progress. Surprise surprise, I was missing something. They hadn't bothered to email me to inform me, just kept say, refer to the email sent on this day / time where I asked for the docs. (At this point you just know that you are in a stonewall / delay / fight style battle.) We have now sent the offending document, and guess what! No response until prompted by my wife, and another week has gone by with NO confirmation that the documents are all in order and correct. Call them again, a few minutes ago. Sorry, the person dealing with my case is off this morning and will come in at 3pm. At this point I may have gotten frustrated and asked why she can't just look up my case, and see the status. She said, on the phone, she is too busy, has too many emails and this call wasn't a productive use of her time. You kidding ... right!? It's been 2.5 months since we collated all the expenses and sent in that first email / claim and I still haven't established whether everything is in order. I have called Globelink and asked WHY i have to deal with a company called Healthwatch when my policy / contract was with Globelink which had good reviews. If I had wanted a cheap budget approach I would have chosen one. I asked the lady on the phone, where it says on my policy doc that this will be dealt with by healthwatch, but she couldn't answer. Luckily these out of pocket expenses are small however, if this situation had been different and I was further from home, or my wife had to stay for a longer period to keep an eye on me, this could have become a problem. My advice, is that Globelink is great, but I need an answer on this claims process before renewing. And no answer is forthcoming so far. I have not been paid as of 27 March 2024.”

Helpful Report

Posted 2 years ago

We are so sorry to hear your experience, this is certainly is not the service we expect and we are addressing this immediately with the insurers and claims handlers. Please email us on globelink@globelink.co.uk with more details and we will look to assist in chasing the current status of your claim. Although we don't have claims authority and it is the Insurers who have HWA as their regulated claims handlers, as a valued customer we appreciate the feedback and we will be contacting HWA to see if we can find out more and we will revert back to you as soon as possible.

Posted 2 years ago

“Easy web site. Fair premium. Easy to understand.”

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Posted 2 years ago

Thank you for sharing your experience with us. We’re happy to secure your travel. Enjoy your trips!

Posted 2 years ago

“Very clear and easy to renew. Have used them for over 15 years. A little pricey but you get what you pay for”

Helpful Report

Posted 2 years ago

Thank you for being a loyal customer for over 15 years and for sharing your feedback! We're glad to hear that you found the renewal process clear and easy. While we strive to offer competitive pricing, we also prioritize providing comprehensive coverage and excellent service. Your continued trust and support mean a lot to us. Safe travels, and we look forward to serving you for many more years to come!

Posted 2 years ago

“We have used Globelink for all our travels over the last 20 years. The website is easy to use & the cover excellent. Luckily we have never had to claim so am unable to comment on this.”

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Posted 2 years ago

Thank you for your continued trust in Globelink over the past 20 years! We're delighted to hear that you find our website user-friendly and our cover excellent. While we hope you never need to make a claim, rest assured that our team is here to assist you if the need ever arises. Your satisfaction and peace of mind are our top priorities. Wishing you many more enjoyable travels ahead with Globelink!

Posted 2 years ago

“Quick and easy online renewal process.”

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Posted 2 years ago

Thank you for your feedback! We're delighted to hear that you found our online renewal process quick and easy. Ensuring a seamless experience for our customers is always our top priority. Travel safely and enjoy your renewed coverage!

Posted 2 years ago

“The setting up process was relatively easy. We have not travelled yet so really cannot say more.”

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Posted 2 years ago

Thank you for sharing your initial experience with us. We hope your upcoming trip goes smoothly!

Posted 2 years ago

“Perfect cover to suit my needs and easy to arrange.”

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Posted 2 years ago

We're thrilled to hear that our services met your expectations and made arranging your cover a breeze. Thank you for choosing us! Wishing you smooth travels ahead!

Posted 2 years ago

“Easy to manage web site. Queries always dealt with promptly. Have always used them.”

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Posted 2 years ago

Thank you for sharing your experience with us. We're thrilled to have the opportunity to secure your travel!

Posted 2 years ago

“seached the websites over again and again but globeelink were the most compettive and secuer with all my needs”

Helpful Report

Posted 2 years ago

We're delighted to hear that you found Globelink to be the most competitive and secure option that catered to all your needs! Our team works tirelessly to ensure that our services meet and exceed your expectations. Enjoy your trips, and wish you many memorable and enjoyable adventures ahead. Thank you for choosing Globelink!

Posted 2 years ago

“I would like to take this opportunity to thank you and your team for the excellent service that you've provided to me in choosing a travel policy. The caring nature of the team member. Thank you.”

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Posted 2 years ago

Thank you for your kind words! We're glad you had a positive experience with us and found our team caring. Your satisfaction is our priority. Wish you many memorable and enjoyable trips ahead.

Posted 2 years ago

“Seems like a well featured policy. Easy to get quotes and buy. 2nd time we've used them for trips away from Europe.”

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Posted 2 years ago

Thank you for your feedback! We're pleased to hear that you found our policy well-featured and the process straightforward. It's great to know that you've chosen Globelink for your trips away from Europe for the second time. We appreciate your continued support and look forward to assisting you with your travel insurance needs in the future. Safe travels!

Posted 2 years ago

“Very impressed with the simplicity and ease of use of the website. The price was also competitive and had my policy instantly after payment. Thank you Globelink I will definitely be a returning customer.”

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Posted 2 years ago

Thank you for your glowing review and for choosing Globelink Travel Insurance! We're delighted to hear that you were impressed with our service and found our website easy to navigate. Your satisfaction as a customer means the world to us, and we're thrilled to know that you'll be returning. Wishing you many memorable and enjoyable trips ahead, and we look forward to serving you again in the future. Safe travels!

Posted 2 years ago

“Everyone is helpful and answers quickly. I have not asked them for a refund, though, so my experience is based on my interactions with them through the telephone and via email.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience! We're pleased to hear that our team has been helpful and responsive to your inquiries both over the phone and via email. Should you ever need assistance with a refund or any other matter in the future, please don't hesitate to reach out. Wish you many memorable and enjoyable trips.

Posted 2 years ago

Globelink International Travel Insurance is rated 4.6 based on 2,108 reviews