Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,909 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very efficient and good manners .very helpful. Colin rowling”

Helpful Report

Posted 9 years ago

Thank you Mr. Rowling for your feedback on our staff, have a great trip!

Posted 9 years ago

“It was very quick and easy to get a quote for my travel insurance and it was very competitively priced.”

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Posted 9 years ago

Dear Mr. Small, Thank you for your feedback and for using our service. Travel safe!

Posted 9 years ago

“I found the lady I spoke to on the telephone extremely courteous and helpful and would not hesitate to recomend your company to anyone needing travel isurance. When I renewed my insurance I asked for a hard copy as I do not have printer. this has not yet arrived. could you please check that one has been sent. Stephanie Strain”

Helpful Report

Posted 9 years ago

Dear Mrs. Strain, That you for your kind words, we have checked our records and your policy was posted out to you on the day of purchase via Airmail post, please advise if it has still not reached you by now.

Posted 9 years ago

“I was very pleased with the way in which my query was handled over the phone especially as I am not in the UK. I found your staff to be friendly and helpful, and made the purchase l was enquiring about.”

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Posted 9 years ago

Dear Mrs. Hembrow, We thank you for your positive feedback and pleased to know you are satisfied with our product and customer service

Posted 9 years ago

“When I managed to get through on the phone I was told that the company would phone back. Much to my disappointment nothing happened until I managed to get through 2 days later. I felt very let down that the company didn't have the good manners to return my call. However Mrs T. Paul dealt with my renewal very efficiently and restored my faith in the company. I would like to express my thanks to her for her prompt action.”

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Posted 9 years ago

Dear Mrs. Smith, I am sorry the team did not give you an immediate call back after you left us the message but I am happy to hear your policy was renewed successfully and for using our service for all these years.

Posted 9 years ago

“The website is easy to use, and the explanations avoid the obscure language so often associated with insurance policies. We have used Globelink several times for insurance when travelling abroad, and by good fortune have never made a claim.”

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Posted 9 years ago

Dear Mrs. Knott, Thank you for your continued loyalty by choosing Globelink Travel Insurance. We sincerely wish you many more safe and memorable trips.

Posted 9 years ago

“To buy this travel insurance was very easy and smooth. Excelent web-site. Though have not acctually used the insurace yet.”

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Posted 9 years ago

Dear Mrs. Budmark, Thank you for sharing your opinion. We are pleased to hear your online purchase was simple and we are continuing to make improvements to provide the highest level of service. Travel safe!

Posted 9 years ago

“Good, easy to use and well priced.”

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Posted 9 years ago

Dear Ms. Cowie, Thank you for the feedback. Have a great trip!

Posted 9 years ago

“Excellent service & value for money”

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Posted 9 years ago

Thank you Mr. Chilvers and travel safe!

Posted 9 years ago

“As a previous customer on the 23rd of Feb: via email I requested a discount code for further Insurance, heard nothing so rang your office and was told to apply by email! already had! So on the 25th of Feb: took out the necessary Insurance cover applying via an existing customer and received a discount, which your staff had not identified I could do, having still not had a reply to original email and never will!!”

Helpful Report

Posted 9 years ago

Dear Mr. Green, All emails are dealt with daily and we can be contacted via the website on the “Contact Us” link so I cannot explain the delay handling your request. I hope you have an enjoyable trip and travel safe.

Posted 9 years ago

“Ok”

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Posted 9 years ago

Have a great trip Mr. Usman!

Posted 9 years ago

“Excellent customer service. Website easy to understand. Good, inexpensive cover. I have never had to claim but would expect the service to be equally good if I had to do so.”

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Posted 9 years ago

Dear Ms. Hart, Thank you for choosing Globelink Travel Insurance. We are happy to know you were satisfied with our service and look forward to insuring you in future.

Posted 9 years ago

“Fully comprehensive Insurance for everyone.”

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Posted 9 years ago

Thank you for your feedback Mrs. Webster and have a great trip!

Posted 9 years ago

“Easy to use site, would recommend it”

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Posted 9 years ago

Thank you Mrs. Warren, we are happy your found our online purchase system simple and easy to use. We wish you an enjoyable trip!

Posted 9 years ago

“surprisingly easy to book travel insurance and half the cost of booking with airline at the time of choosing flights. As an ex-pat it is important to have a company that doesn't care if you live in the UK! Just hope I'm not disappointed if I should need to make a claim. Oh, why did I need to print off 23 sheets of T & C's ? ! T Hubball.”

Helpful Report

Posted 9 years ago

Dear Mr. Hubball, Thank you for this positive feedback. As we are authorised and regulated by the Financial Conduct Authority it is a regulatory part of the sale that we supply you with all the necessary documentation relating to your certificate of insurance and provide details of its full cover and key facts.

Posted 9 years ago

“We have bought our travel insurance from Globelink for many years. On this occasion we needed to ask advice and found the member of staff we spoke to very helpful.”

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Posted 9 years ago

Dear Mrs. Sayers, Thank you for your loyalty. We are happy to know you found our customer service helpful and efficient. Travel safe!

Posted 9 years ago

“We have been insured with Globelink for traveling for the past 7 to 8 years and on the occasion that we needed to claim we found them very good and straightforward.”

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Posted 9 years ago

Dear Mr. Rudkin, Thank you for again choosing Globelink Travel Insurance. We are glad to know your claim was successfully settled and wish you many more safe trips.

Posted 9 years ago

“My wife and I have used Globelink in the past and never had any problems. Thank God we have never had to make a claim and hope we never will. We had always found them to be helpful polite and sympathetic to our needs with an easy ear and a calm cheerfulness. Yesterday however after several abortive attempts to input the relevant info we gave up and rang them direct. The young lady with whom my wife spoke was officious and too quick, barely giving my wife time to explain our needs. She talked over my wife several times and mistakes were made on their part. Eventually after several emails and expensive telephone calls. as we live in Spain to and fro we got everything we needed but we were uncomfortable with the way in which our calls were handled. This is the only time we experienced any kinds of problems I might add. My wife was a senior employee of a large international travel insurance company so she knows what to do etc. but was left somewhat underwhelmed.”

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Posted 9 years ago

Dear Mr. Smith, Thank you for your feedback, I am sorry you encountered problems obtaining the necessary documentation from the medical screening company and we will be passing your comments directly back to them. We hope you have a safe and enjoyable trip.

Posted 9 years ago

“Excellant service and very reasonable costs. I do get confused sometimes as to which email address I should send queries etc.”

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Posted 9 years ago

Dear Mrs. Kilford, Thank you for the feedback. Sending queries is easy through the “Contact us” form on our website. Have a great trip!

Posted 9 years ago

“The lady I spoke to could not have been more helpful. She had a pleasant disposition and quite happily discussed my travel insurance needs. Will come back to Globelink in Future.”

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Posted 9 years ago

Dear Mr. Checkley, It was our pleasure to solve your questions. Thank you for your kind words and we look forward to insuring your future trips.

Posted 9 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,909 reviews