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Global Van Solutions Reviews

4.7 Rating 2,206 Reviews

89 %

of reviewers recommend Global Van Solutions

Company Reviews

Product Reviews

4.7

Based on 2,206 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 23rd June 2023

Global Van Solutions 5 star review on 20th October 2022

Global Van Solutions 5 star review on 19th October 2022

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Global Van Solutions 5 star review on 15th September 2022

Global Van Solutions 5 star review on 18th June 2022

Global Van Solutions 4 star review on 11th March 2022

16

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke with Darren at Global as one of my vehicle contracts was coming to an end. Not only did I get the vehicle I wanted when I had previously been informed by a very large company that the vehicle I required would take 12 months to be delivered. With Global and with Darren dealing my delivery time is three weeks. The process has been so easy, I can highly recommend not only Global but especially Darren.”

Posted 7 hours ago

“I recently had the pleasure of working with Darren from Global Vans to purchase a van, and I can confidently say it was an outstanding experience from start to finish. Darren's professionalism and knowledge were evident. He took the time to understand my specific needs and requirements, ensuring that the van I chose would perfectly suit my business needs. His attention to detail and dedication to customer satisfaction were truly commendable. Throughout the entire process, Darren was incredibly responsive and transparent, promptly addressing any questions or concerns I had. He went above and beyond to make sure I was comfortable with every aspect of the purchase, providing thorough explanations and guidance every step of the way.”

Posted 9 hours ago

“Elliott was attentive throughout the whole process and was very easy to deal with. He made everything simple and clear and was only a phone call away if I had any questions or concerns. I was in contact with another company at the same time and Elliott's customer service was what won it for me!”

Posted 9 hours ago

“Looking forward to receiving our second new van from Marc & his team. Such a positive experience, would highly recommend! Thanks guys!”

Posted 1 day ago

“I must say, my assistant Charlie was absolutely first class very professional and efficient. I was always kept in contact. With the progress of my new vehicle, I am from start to finish was all sorted within six weeks.”

Posted 1 day ago

“I Have been working with Global vans for the last 5 years , they have been very helpful, there service is outstanding , very well organised. i highly recommend this company. Ricardo Ferreira Skyrise Lifts Ltd”

Posted 1 day ago

“WOW what an easy services that was we spoke on Monday deal completed with Wednesday with 4 new vans being delivered within a few weeks our sales consultant was Chris Meek who was on the money knew exactly what we wanted and did exactly what he said he was going to do Would 100% recommend to anyone and please use Chris for a fast reliable services Thanks Again Chris”

Posted 1 day ago

“The service I received from Global vans was second to none from the 1st phone call to Kabir the delivery of my new Berlingo was seem less and I couldn’t praise the team higher so thank you very much everyone!! Regards Darren Lamble.”

Posted 1 day ago

“Global are helpful every time i call, always on hand with expert advice. Michael is brilliant”

Posted 1 day ago

“Special thanks to global for sorting me the best deal, I dealt with Gavin who was very professional and delivered an excellent service. Alan”

Posted 1 day ago

“Great service, found me the right vehicle with the right spec and more importantly the right price. Connor was really easy to deal with and the van came quickly. Thank you”

Posted 3 days ago

“I have been assisted by Shaun,he has been very polite and responsive in any time for everything i needed. I will absolutely recommend this company.”

Posted 3 days ago

“It's the second time I've used global vans and both occasions Connor was first class. Excellent knowledge and great customer service. Found me a very competitive deal on the van I wanted, thanks mate!”

Posted 3 days ago

“chris was great throughout the whole process”

Posted 3 days ago

“Brahim sorted out picking up my old van and replacing it with a new one. Such an easy transaction. So happy with my new van.”

Posted 3 days ago

“Wow, what can I say... I just got of the phone after talking to one of the members of staff from this company and this is what happened. I'm looking for a combi van and the website looked good but did not show what I was looking for so decided to call and ask. I was asked what I was looking for and how long I was looking to lease it for, I said I would be looking to buy on finance, looking for a newish car, a few years old not more than 4 years. I was then shut down and told that it would be a waste of their time and mine "with due respect" to go through the process of financing as I was looking for and older model and according to them the quote would be out of my reach/budget. First of all, it is in your interest to sell, and you do not know whether I can afford this or not, and seeing the quotes on your website all the prices were within my budget! Second, this is your job, to go through the process and give me the options. I do not want to say the name of the person who attended to me but if this is your way of handling business, in my opinion it's very dismissive, rude, and counterproductive for your company. I've given you 2 stars only because your website is well presented and you have a great selection and competitive prices, shame the personal service lacks professionalism.”

Posted 4 days ago

Thank you for your feedback. I've asked our Resolution Manager to review the call, we'll come back to you shortly. We supply brand new vans so there may have been some confusion when you asked for a used car, apologies if we didn't handle your enquiry professionally.

Posted 4 days ago

“I dealt with Lewis at Global Van Solutions. Lewis very knowledgeable, friendly and responsive. I can absolutely recommend this company to anyone seeking to find the right vehicle at highly competitive rates.”

Posted 1 week ago

“Thank Ryan for helping me with a query I had”

Posted 1 week ago

“I would like to say a big thank you to Cory Jones for all his hard work and great services. I ordered a couple of vans off them again, I the service was great and the experience was positive.”

Posted 1 week ago

“Absolutely love my new van, thanks Andy!”

Posted 1 week ago

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Global Van Solutions is rated 4.7 based on 2,206 reviews