Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.74

4.7 Rating 3,263 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

Write Your review

Tell us how Global Van Solutions made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for a phone call after been promised on here 2 times so I contacted them and they are still giving me the run around I have all the emails saved they stated they was waiting for my business bank statements for a van I’m having in my personal name after I’ve gave them my personal ones not to forget I’ve Already been excepted for this van but waiting 1 year as I was fobbed off now sayin the vans gone and I can’t have my deposit back shambles of a company.”

Helpful Report

Posted 3 years ago

Hi Liam, thank you for your feedback. I can see you ordered a bespoke Ford Transit Custom in October 2021, with the long factory lead-time, the credit approval expired by the time the van arrived. The finance company wanted to see your business bank statements to reapprove the finance, we are still waiting for these to be sent, unfortunately we can't proceed any further until these are supplied. I've asked the assigned sales manager to give you a call to try and resolve any issues.

Posted 3 years ago

“Thanks Shaun for sorting out VW Tiguan. Nice one”

Helpful Report

Posted 3 years ago

“Thank you Gino, Global vans brilliant stuff”

Helpful Report

Posted 3 years ago

“Great Van and quick turnaround with the Help of Charlie Ridler, thanks again”

Helpful Report

Posted 3 years ago

“Justin from global vans has always gone above and beyond in every aspect of both my new lease and previous. Let’s just say when it comes round for my next lease, I can only hope he’s still around then.”

Helpful Report

Posted 3 years ago

“Amazing customer care from Tony at global”

Helpful Report

Posted 3 years ago

“Thank you Brahim”

Helpful Report

Posted 3 years ago

“Excellent service from Cory Jones as always”

Helpful Report

Posted 3 years ago

“I’ve had 3 purchases of global vans now always been easy and professional always had Ben dealing with vehicle been a good company for me 👍”

Helpful Report

Posted 3 years ago

“Horrible experience, hiding information, making false promise. Not reliable company. Salesman name DAN BOND always lying.”

Helpful Report

Posted 3 years ago

Hi. thank you for your feedback. I can see you recently ordered a second van with us which is on schedule for late January delivery. Everything looks to be processing as planned, I've asked the assigned sales team to give you a call to resolve any issues. We look forward to delivering your new van soon, thank you for the continued business.

Posted 3 years ago

“Many thanks to Ben at Global Vans for helping me sort out my soon to be delivered new van, Ben was extremely helpful and very knowledgeable upon answering every questions that I had. Top service!”

Helpful Report

Posted 3 years ago

“Had my 4th van delivered recently. Brahim has always been there to take calls and always finds the best deals for me.”

Helpful Report

Posted 3 years ago

“Had my brand van arrive. The process was so efficient. So happy with my purchase. Thank you Brahim & Global vans”

Helpful Report

Posted 3 years ago

“Brilliant price and excellent service”

Helpful Report

Posted 3 years ago

“Dear Marc Dear , I want to express my most sincere gratitude for the excellent attention I received when I bought my van. The whole process was very easy and fast, and I felt very well taken care of by the entire team. The van itself meets all my expectations and I am very happy with my purchase. Thank you so much for everything, I will continue to be a loyal customer!"”

Helpful Report

Posted 3 years ago

“Marc Pearne , I want to express my most sincere gratitude for the excellent attention I received when I bought my truck. The whole process was very easy and fast, and I felt very well taken care of by the entire team. The truck itself meets all my expectations and I am very happy with my purchase. Thank you so much for everything, I will continue to be a loyal customer!"”

Helpful Report

Posted 3 years ago

“Dealt with Isaac at Global Vans I found him very professional & informative & he made the experience of Leasing a new van very easy would definitely recommend using Global Vans & Isaac to anyone who is looking for this kind of thing in future.”

Helpful Report

Posted 3 years ago

“excellent service and very quick to assist. Elliott was exceptionally helpful and called many times to confirm all the details were correct.”

Helpful Report

Posted 3 years ago

“Still had no phone call as promised 3 days ago the van i ordered never had a long lead time also I sent my personal bank statements as the van was for me not my business so then to ask for my bank statements should not be of interest wot so ever this company have fobbed me off and still not made contact all they wont is a deposit then wont to keep it this is out of order this will be took futher so hopefully they don’t do it to others”

Helpful Report

Posted 3 years ago

“Very helpful couldn't do enough”

Helpful Report

Posted 3 years ago

Global Van Solutions is rated 4.7 based on 3,263 reviews