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Global Van Solutions Reviews

4.7 Rating 3,192 Reviews
92 %
of reviewers recommend Global Van Solutions
4.7
Based on 3,192 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
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Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Anonymous
Anonymous  // 01/01/2019
Excellent customer service - Rhiannonr was very helpful all the way through the process helping us understand the options available to us and providing us with a very competitive deal.
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Posted 1 year ago
Delighted Andy could sort me out a van for my small business. Going to be a big part of us growing. Thanks again Andy. AF
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Posted 1 year ago
outstanding job sorting out my new van. From start to finish, Josh demonstrated professionalism, expertise, and exceptional customer service. He listened attentively to my requirements and went above and beyond to ensure that I found the perfect van for my needs. Josh's knowledge of the products available at Global Vans was impressive, and he guided me through the selection process with ease. He was patient, attentive, and always ready to answer any questions I had. Thanks to Josh's dedication and hard work, I am now the proud owner of a fantastic new van that suits my business needs perfectly. I highly recommend Josh at Global Vans to anyone in search of a new vehicle. His commitment to customer satisfaction and his ability to deliver results make him a valuable asset to the team. Thank you, Josh, for your exceptional service and for making my van buying experience a smooth and enjoyable one.
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Posted 1 year ago
This is the second time I have used Global and and on both occasions Ben and the team have been brilliant. Making the whole process stress free and friendly. Quality vans as well. Kind regards
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Posted 1 year ago
Thanks Brahim for helping me sort out finance on my current van. Him and Alice made the transaction seem so easy. Thanks again guys
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Posted 1 year ago
5th vehicle through Stew at Global Vans, easy process and great prices!
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Posted 1 year ago
I dealt with Rhiannon for the purchase of my van and the service was excellent! Highly recommend. Thanks Alex
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Posted 1 year ago
Elliot made the process of find a new van quick and easy. He wasn't pushy, which is the main reason I came back to him once I had reaearched the market. I qould thoroughly recommend Global vans
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Posted 1 year ago
The Global Van staff, (Connor) who attended to me was patient, professional and proficient. He was also very informative in the sense that he explained everything to me in great detail. This enabled me to make an informed decision. During and after every session on the phone with him, I always felt exceptionally valued and important.
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Posted 1 year ago
Really happy with the service Andy provided, was clear, concise & very patient. Thanks again Andy!
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Posted 1 year ago
Bought a brand new Transit van from Global Vans. It arrived filthy / covered in dust, had damage to the rear doors that had obviously been professionally repaired that was not noticeable until it was cleaned. The van is a metallic magnetic colour so now everytimne its clean and the light shines on it you can spot the repaired dent / damage a mile off. Global vans offered absolutely zero help after the van had been signed for regarding this. All in all an absolutely terrible experience. Will never use this company again. Do yourselves a favour and go elsewhere, they are simply interested in the sale and nothing else. Completely ruined the experience of purchasing my first new vehicle. The van also arrived the wrong size although I should have noticed that on the paperwork sooner, even though it was specified countless times that I required a LWB not a MWB. Never again.
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Posted 1 year ago
Hi, thank you for your feedback. I can see you took delivery of your Transit in November 2023, the next contact I can find is in February 2024, we sent you a aftersales form to complete but didn't receive it back. If we can be of any more help please complete the info requested.
Posted 1 year ago
Absolutely great service. John Misljen has been super helpful and got me a great deal. Many thanks
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Posted 1 year ago
Ryan helped me source a new Citroen Dispatch on a great deal
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Posted 1 year ago
Global vans were great really helpful , I would definitely recommend them. and the sales Representative who I dealt Christian was excellent.
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Posted 1 year ago
Great value lease and quick delivery, Kevin was always on hand to answer any questions and my new Ford Ranger was delivered when expected - perfect!
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Posted 1 year ago
Dealt with Stewart and the process was easy. Thanks for sorting the new van!
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Posted 1 year ago
Quick, responsive, reasonable on price. Shaun Lack was my account manager, his 'no mucking about' attitude made working with him a pleasure. We had an issue with a small dent in one of the vans delivered and the response from Global was exemplary. Even with that small issue I placed an order for a 2nd van and will order more
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Posted 1 year ago
I would not hesitate to recommend Global Vans. I dealt with Kevin Dixon, who helped identify the best vehicle for my requirements and managed to source one in just 3 weeks when no-one else could find one! Will definitely be back for more.....
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Posted 1 year ago
Thanks to Brahim for sorting out our new van. Was very knowledgable on the vans they had and what worked best for me and my business. Thanks again
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Posted 1 year ago
Just gotta give a shoutout to Justin (ext. 104) at Global Vans. Leasing a Ford Transit Custom can seem complicated, but Justin made it super smooth. There was a bit of a hitch with the order, but Justin caught it way ahead of time and totally fixed it. Real lifesaver! Definitely ask for him if you're looking for a new van.
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Posted 1 year ago
Global Van Solutions is rated 4.7 based on 3,192 reviews