Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,322 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,322 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute rubbish and no use to me . Photo and box clearly show the actual mixer and package only has attachment . Absolutely disgraceful”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review Mr Pallett. We are very sorry for the confusion. KitchenAid stand mixer attachments are sold separately to the stand mixers. Our website does state the contents of the pasta shape press that you purchased: Package Contents 5KSMPEXTA Mixer Accessory 6 pasta discs Stainless Steel cleaning tool Storage case However, we have taken on board your feedback and will update all KitchenAid attachments with a clearer message, that the KitchenAid stand mixer is not included. As you have stated the item purchased is of no use to you, our customer service team will be in touch to arrange a collection, free of charge and a full refund. We do apologise for any inconvenience this may have caused you. We wish you a Merry Christmas & a Happy New Year The Snellings Gerlad Giles Team

Posted 3 years ago

“Excellent service. Parcel delivered within 24hrs of ordering.”

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Posted 3 years ago

Thank you for taking the time to leave a review it is most appreciated. Merry Christmas & Happy New Year The Snellings Gerald Giles Teams

Posted 3 years ago

“Ordered my soundbar which was quickly dispatched. Price was very competitive and I struggled to find it any cheaper. Shame the delivery partner didn't deliver even when the item was out for delivery but no negative regarding Snellings Gerald Giles. They were excellent and would gladly buy from them again.”

Helpful Report

Posted 3 years ago

Thank you Mr Allan for taking the time to leave a review and your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Super service. My order stuck in Exter because of the mail situation. They chased for me and even offered a refund. So impressed, kept me informed at every stage. Super company! Got my item safely in the end. Thank you!”

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Posted 3 years ago

Thank you Wendy for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Excellent service, communication and quick delivery”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Excellent company. Delivery was exactly as promised (and cheaper than Amazon!), quick, cheerful and friendly. Top marks.”

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Posted 3 years ago

Thank you Natalie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“First time to use this contact and very happy with the delivery time. Would certainly use it again.”

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Posted 3 years ago

Thank you Brian for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Incredibly quick dispatch. Love my KitchenAid mixer! Thank you and merry Xmas to all x”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great price on the goods I ordered and very fast delivery. In all a great company to deal with”

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Posted 3 years ago

Thank you Rhonda for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“This is a great company! Would you believe it, my order arrived less than 24 hours after I'd ordered. I am more than delighted, thank you so much Snellings Gerald Giles!”

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Posted 3 years ago

Thank you Mrs Palmer for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Excellent service, genuine miele part with prompt delivery.”

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Posted 3 years ago

Thank you Scott for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Thank you Scott for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Really helpful and responsive - I live a long way from Norwich and purchased online. Still the service (including an exchange/upgrade) was excellent. Special mention for Shani in customer service - couldn’t be more helpful. Highly recommended.”

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Posted 3 years ago

Thank you John for taking the time to leave a review, it is very much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Parcel came really quickly Very pleased”

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Posted 3 years ago

“Item sent really quickly , even around busy Xmas period.”

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Posted 3 years ago

“This company is amazing, had the item I wanted, even though all the other companys I tried could not get it, the delivery was on time and delivered to my door, will most definatly be using them again and will recommend to family and freinds. good work, thank you, you saved our Christmas xx”

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Posted 3 years ago

Thank you Susan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“First class prompt service from this company. Would not hesitate to look on their site when I need anything else.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“I am pleased with the item”

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Posted 3 years ago

“Usually order the twindos from Miele but after they took so long, and did not have any in stock, I searched and found Snellings. I received my order within a couple of days. I will not be going back to Miele. Thank you and I wish I had found you earlier”

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Posted 3 years ago

Thank you Claire for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“My purchase is a Christmas gift, so has not been used, as yet, however, the goods were delivered very promptly and carefully packaged.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great product and very fast service, thanks”

Helpful Report

Posted 3 years ago

Thank you Scott for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Snelling Gerald Giles is rated 4.9 based on 6,322 reviews