Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,125 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,125 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very helpful in store. Returns policy a bit draconian.”

Helpful Report

Posted 6 years ago

“Good service when visiting their shop. Manager very courteous and also knowledgeable re the TV I was interested in buying. Price was competitive with other retailers in the area. The only slight disappointment I have is that the installer was clearly in a hurry to get to his next job, and I would have welcomed more of his time in taking me through the TV's facilities.”

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Posted 6 years ago

“They fitted the replacement door mechanisms very well”

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Posted 6 years ago

“Good helpful service that you feel you can trust.”

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Posted 6 years ago

“GREAT ON PRICE”

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Posted 6 years ago

“Excellent price and quick delivery I would certainly use Gerald Giles again.”

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Posted 6 years ago

“Problem was not my purchase - the engineer did however put me in touch withe service that was able to solve the problem to my complete satisfaction, thank you CW”

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Posted 6 years ago

“Very good prompt service”

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Posted 6 years ago

“Product arrived quickly and good price compared with other sellers.Very pleased with item.”

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Posted 6 years ago

“Good price , good stock levels very efficient in store . I don't remember receiving my warranty though . Please confirm”

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Posted 6 years ago

Hi Ian, Thank you for your review. With regard to your warranty, David has just emailed you. Regards The Snellings Team

Posted 6 years ago

“Very pleased with the service and help setting up, thank you.”

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Posted 6 years ago

“Good service as always. BUT we only required a bulb to be fitted to a built in microwave and the charge for this was extremely expensive , so provide your own at about one fifth of the charge they made .”

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Posted 6 years ago

“a day late with installation due to problem elsewhere. No problems once the washing machine arrived and an efficient installation and removal of old machine..”

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Posted 6 years ago

“Excellent level of service & advice. Delivery & installation organised promptly but unfortunately 1 item was delivered incorrectly but changed & fitted with 72 hours. Otherwise would have been "excellent" & would highly recommend.”

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Posted 6 years ago

“Product purchased and delivered very quickly only fault didn’t get e-mail from company with delivery time only after they had tried to deliver parcel did I receive any notification and when I did re date did not get time of delivery”

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Posted 6 years ago

“Excellent speedy service”

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Posted 6 years ago

“By good and clear information by the sales person when making our decision regarding purchasing a TV. Excellent and friendly team who delivered and set up the new TV. The only reason I have scored 4 and not 5 is that I accidentally deleted the email confirming the purchase and with the accompanying offer. I emailed Snellings and asked the delivery men to pass on my request. Neither has brought the desired result - I am still waiting.”

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Posted 6 years ago

“Prompt replacement of a relatively rare built in slimline dishwasher was excellent. the earlier attendance by a snelling technician had however failed to spot the impending failure of the motor unit which occasioned some waste of time and a call out fee.”

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Posted 6 years ago

“The items I required (containers of fluid for Miele washing-machine) were a good price. Delivery was a day later than stated, but still really prompt.”

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Posted 6 years ago

“service from shop very good, but still waiting for engineer to contact re set up of TV have chased but still awaiting app for engineer to return to complete set up re Freeview play and set up off bluetooth/head phones.”

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Posted 6 years ago

Snellings Gerald Giles is rated 4.9 based on 6,125 reviews