Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,125 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,125 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems at all. Good service. People are actually on the end of the telephone. Overnight delivery service. No complaints.”

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Posted 5 years ago

Thank you Robert for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Good service.”

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Posted 5 years ago

“Very good installers, machine works well and problem with 5 year guarantee was dealt with quickly”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I think somewhere between Good and Very good is fair. Bought a new Fridge/Freezer to be fitted and ended up with a fine job. Impressed with David who at all times kept his word. Would definitely use again”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Tracking app not working. Have to phone a few times to check where the item was. Delivery a bit slow, longer than amazon delivery, for same item.”

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Posted 5 years ago

“Very polite staff; there were trying circumstances with Covid-19 restrictions between purchase and fitting. Delivery, installation and removal of old broken-down freezer with packaging was at a good pace, everything was left tidy.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Very helpful & good quality”

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Posted 5 years ago

“The purchase of my Miele was a little delayed, but this was not a problem as I was kept informed at all times as to when delivery was to be made. Good product and satisfactory service. VH”

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Posted 5 years ago

“delivery was on time and everything was good. I am very happy”

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Posted 5 years ago

“Ordered online, had confirmation by email and product arrived when they said it would. Great Service with no issues”

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Posted 5 years ago

“Customer service is good but I think if you don't have something in stock please put out of stock instead of disappointing your customers.”

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Posted 5 years ago

“GREAT VALUE”

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Posted 5 years ago

“Great product. Good service and efficient delivery. Thank you!”

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Posted 5 years ago

Thank you for your feedback Mr Prince, most appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very good service from ordering to delivery”

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Posted 5 years ago

“We were happy with our purchase. The price was comparable to other retailers and the item was delivered in good condition. My only complaint was the length of time it took to come. However I assume that this was due to the current crisis. We were kept informed of the due delivery, this reassured us.”

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Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. We apologise for the delay you experienced on this occasion. Regards The Gerald Giles Team

Posted 5 years ago

“Web site easy to follow. Goods delivered promptly, good service”

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Posted 5 years ago

Thank you for taking the time to give us your feedback it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Purchased a Roberts Blutune 200 online delivery was very quick item was well packed. Pleased with my purchase still getting familiar with some features but the sound is great and options plenty. Plays CDs so great if you have lots of them.DAB and FM radio looks smart.”

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Posted 5 years ago

“Quite satisfactory”

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Posted 5 years ago

“helpful people when dealing with order ,kept me informed of delays at this difficult time, pity I had to chase for delivery when item had been with you for 4 days but overall more than happy with service and would use yu again”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

Snellings Gerald Giles is rated 4.9 based on 6,125 reviews