Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,948 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a hitch with our order it was rectified straight away and we were compensated very generously Excellent service!”

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Posted 6 years ago

“The repairs were carried out politely and efficiently once the problem was identified.”

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Posted 6 years ago

“I phoned with an enquiry, re a washing machine. The man called Paul was helpful and answered my questions. Which led to my purchase. The 2 men who delivered, were polite and clean workers. So happy all round.”

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Posted 6 years ago

“As ever the usual excellent service, as expected. My only little niggle was that whist on Neff’s website I realised I was eligible for a ‘cash back’ on my integrated fridge/freezer. I’m awaiting a £70 credit from Neff. This sadly was not pointed out at point of sale. Thank you.”

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Posted 6 years ago

“Thank”

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Posted 6 years ago

“Great customer service, when my order didn't arrive they sent a duplicate order out for delivery next day!”

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Posted 6 years ago

“Very quick service to the Miele Steam Oven , sad that it kept registering fault after the valve and water container changed . Went to service dept on Friday and was ready to be delivered again on the Monday . Been very pleased it is working well ( touch wood ) Thank you very much , it was good service !”

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Posted 6 years ago

“Item arrived as described and on time”

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Posted 6 years ago

“Sourced the item via the internet - as not local Quick helpful reply to emails Ordered over the phone very helpful Although the item took a little longer to arrive than they said, It did arrive well packaged and super item. Very happy and would recommend”

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Posted 6 years ago

“Staff in store very helpful”

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Posted 6 years ago

“Always helpful - and a rapid response to an order. Website leaves a lot to be desired if you have not experienced it before. Tried twice to write this review; each time any further key strokes blocked after the first word.”

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Posted 6 years ago

“Arrived quickly and competitively priced”

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Posted 6 years ago

“The service was excellent. However, the product, which I chose, did not live up to expectations - the first time Miele has disappointed us.”

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Posted 6 years ago

“Reliable company”

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Posted 6 years ago

“Very helpful staff in advising on latest TV models on the market and sizes versus viewing distances.”

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Posted 6 years ago

“Good price and efficient delivery”

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Posted 6 years ago

“Thank you. Speedy delivery and fair price. (Free delivery over min. value).”

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Posted 6 years ago

“Excellent prices Good delivery Did not get Free delivery as advertised”

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Posted 6 years ago

“prices and service good. delivered as per the phone call they made.”

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Posted 6 years ago

“Lost a point because I had to call them to get the serial number for the dishwasher for the guarantee. Maybe when items are delivered, this information can be provided.”

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Posted 6 years ago

Snellings Gerald Giles is rated 4.9 based on 5,948 reviews