Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,263 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 18th June 2026

Steven Harris

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad delivery service the item where I bought they delivered to the neighbour and did not left any notice for me. After two weeks I found my parcel and they just said we will do investigation but never did any thing. I will never to buy anything from Gerald Giles.”

Helpful Report

Posted 6 years ago

Dear Mrs Silanskiene, We are very sorry to hear that you had a problem with our courier service. All delivery queries are followed up with our courier company, I can only apologise that you did not get a response and the inconvenience this caused. Regards Gerald Giles

Posted 6 years ago

“Very good service knowledgable staff quick delivery”

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Posted 6 years ago

“After being a long standing customer I always enjoy calling in when I visit Norwich to get updates on the Bose range this time I got the Bose 300 to add to my collection great buy looking forward to my next visit”

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Posted 6 years ago

“Myself, my parents and grandparents have bought various electronic goods (TV’s, video cameras and hi fi etc) from Snellings for many years. Their showroom layout is superb and the staff are always very knowledgeable about the products they stock and are very helpful but never push for a sale. Combine this with their after sales service reputation, this definitely makes Snellings the “go to” option for me.”

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Posted 6 years ago

“Very impressed. Delivered very quickly.”

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Posted 6 years ago

“Excellent informative salesperson with products to view in showroom . Competitive pricing but with added local service. Installation was an extension of premium sales room service. 5 stars ⭐️ all round.”

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Posted 6 years ago

“Excellent service. The young man who served us was very helpful. We like this shop and try to get our electrical goods at your store.”

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Posted 6 years ago

Thank you for your feedback it is most appreciated. Regards Gerald Giles

Posted 6 years ago

“Went into the Ber street shop, two very helpful young men served me. I'm not too sharp on Sonus but they explained it well. I bought £400 worth of kit and it all works well. Thanks Alan Boswell”

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Posted 6 years ago

“If in stock, service is very prompt.”

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Posted 6 years ago

“Great service- extremely happy to support such a good local business.”

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Posted 6 years ago

“Highly recommend this company - found them very friendly and helpful. Got a great price on the tumble dryer we wanted, including free delivery! Would definitely use again.”

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Posted 6 years ago

“Very concentious workers. Helpful staff”

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Posted 6 years ago

“Very helpful and professional service, thankyou.”

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Posted 6 years ago

“What excellent service. Kept me informed all the way.”

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Posted 6 years ago

“Spot on as usual. Thank you.”

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Posted 6 years ago

“Really good service from both the shop and the fitters. Really pleased with my new tumble dryer”

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Posted 6 years ago

“Very efficient easy experience as a new customer”

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Posted 6 years ago

“Quick and efficient. Excellent service”

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Posted 6 years ago

“I am very impressed with the service provided. Starting with getting an engineer out to look at and repair the washing machine and then recommending the most cost effective course of action. David in the office was also helpful in recommending the most suitable replacement machine.”

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Posted 6 years ago

“If it work don’t Chang it”

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Posted 6 years ago

Snelling Gerald Giles is rated 4.9 based on 6,263 reviews