Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,368 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service, fast delivery”

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Posted 6 years ago

“Great fast service. Thanks”

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Posted 6 years ago

“Excellent service and competitive price as always.”

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Posted 6 years ago

“I ordered a box of Miele Ultra White which was delivered in good time but it was damp and felt wet, when I opened it the powder was damp and lumpy”

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Posted 6 years ago

Dear Mrs Reynolds, We are sorry to hear the Ultra-white arrived like this, we will dispatch a replacement immediately. Regards The Gerald Giles Team

Posted 6 years ago

“Thank you for the prompt delivery.Excellent service”

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Posted 6 years ago

“Great for that "hard to find locally" product.”

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Posted 6 years ago

“Fantastic customer service over the phone, the products were delivered on the date as promised and the their price was lower than most high street stores. This was the first time I ordered from Gerald Giles and I was very impressed by their service.”

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Posted 6 years ago

“Delivered to the wrong address. Fortunately I was able to locate as I got an email telling me where it had been delivered too. Unsure how that happened”

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Posted 6 years ago

Thank you for your feedback Mr Parry. We are sorry to hear about the delivery mistake, we will ensure this is feedback to our courier company. Regards The Gerald Giles Team

Posted 6 years ago

“We always come to snellings from are first visit when Mr Snelling sold us our first telivisions some 45 years ago we have always found the company always ready to give us a good deal and match prices well done”

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Posted 6 years ago

Thank you for your feedback Mr Tyson, and your many years of custom. Kind Regards The Snellings Team

Posted 6 years ago

“very good services”

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Posted 6 years ago

“item arrived quickly”

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Posted 6 years ago

“Spot on service!!”

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Posted 6 years ago

“No problems and all delivered in a timely fashion. Would use again.”

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Posted 6 years ago

“Quick service and good communication”

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Posted 6 years ago

“Very good service &advice I was very impressed with the help I received from David the salesman he was very helpful and polite”

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Posted 6 years ago

“I've never bought from Gerald Giles before, but I was very pleased and reassured by their professional communication and speedy delivery. I will recommend to friends and family. Thank you”

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Posted 6 years ago

Thank you for your feedback Mrs Hay. Regards The Gerald Giles Team

Posted 6 years ago

“An independent electrical retailer that is highly recommended. Have a variety of products at all competitive price points. Delivery was made by 2 helpful and friendly men.”

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Posted 6 years ago

“Products were dispatched quickly. Wrapped up securely for the long journey. Ordered laundry detergents, no leaks. Efficient service!👍🏽”

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Posted 6 years ago

“Very good, again. Good communication. I misunderstood the 'next day' delivery - ordered at 10am, expected delivery next day - delivery the day after and not in, so took over a week.”

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Posted 6 years ago

“Easy to understand website. Efficient delivery. Expensive but good value when compared with other providers.”

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Posted 6 years ago

Snelling Gerald Giles is rated 4.9 based on 6,368 reviews