Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,227 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Delivery was extremely fast and the item was the cheapest I had seen. It was packed really well. Would definitely buy from them again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“Had the vacuum cleaner I wanted in stock at a great price and it was delivered very quickly even though I am a long way from the store!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“great fast service! And our Dyson fan lower cost as free delivery!! I shopped around and would highly recommend and use you again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service. Bought a Dyson vacuum. Really competitive price. Called the store to ensure they had stock and the sales person was helpful and friendly. delivery was quick and the parcel came well wrapped and protected.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Gareth, great to hear you are happy with your purchase. Regards The Gerald Giles Team

Posted 5 years ago

“On booking washing repair, gave make and model no. of spare part required. Only after visit of engineer are we told spare part not available, thus being charged a call out fee of £60 for unnecessary visit. Further to the above, they have now acknowledged error and cancelled call out fee. Misunderstanding resolved.”

Helpful Report

Posted 5 years ago

Thank you for your feedback. Our customer service team has been in touch and resolved this issue with you. We apologise for the mistake with this spare part and any inconvenience this caused. Regards The Snellings Team.

Posted 5 years ago

“Very good. Fast delivery and great product.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Kelly, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very satisfied with service which we needed during lockdown. Covid protection was in place and was very reassuring.”

Helpful Report

Posted 5 years ago

“Excellent service all round and very speedy. Thank you.”

Helpful Report

Posted 5 years ago

“Fast, reliable service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very efficient, delivery was quick, very pleased with my item. Would definitely recommend”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Julie, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Quality product fair price fast delivery highly recommend”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Anthony, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Quick & professional service”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give your feedback Angela, it is most appreciated. Regards The Snellings Team

Posted 5 years ago

“Quick and efficient delivery of item, in stock when out of stock elsewhere”

Helpful Report

Posted 5 years ago

“Very pleased with purchase. There was a short delay prior to dipatch, but I was informed and kept up to date. Very pleased with product, price & service. Cheers”

Helpful Report

Posted 5 years ago

Good to hear you are pleased with your Dyson V10, we did have a bit of disruption with the supply of Dyson products. Thank you for taking the time to give us feedback, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“The goods took longer to arrive than I'd anticipated, despite lockdown. However I was glad to receive them”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback, it is much appreciated. We apologise for any delays you experienced. We have had some supply chain delays, we do endeavor to keep customers up to date with the situation as it unfolds. Regards The Gerald Giles Team

Posted 5 years ago

“Thank you Gerald Giles. Swift despatch of my order particularly during these unprecedented times”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Jane, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very helpful staff and friendly service. My item arrived safely and quickly. Thanks.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Paul, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Quick delivery and excellent customer service, would definitely shop with them again”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Sarah, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“The product was sold at a competitive price, was quickly and securely dispatched and arrived promptly. Great service, very happy customer.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to give us feedback Dean, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,227 reviews