Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,097 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, great service, no complaints at all. Highly recommend this company.”

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Posted 4 years ago

“Easy website to follow and delivery was on time. Can’t fault any of the service. Thanks”

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Posted 4 years ago

“Prompt delivery all good.”

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Posted 4 years ago

“Excellent efficient service. Would definitely recommend. Thank you.”

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Posted 4 years ago

“Excellent service from Gerald Giles. One of the few companies these days who actually care about their customers. Advice on products and after sales service is second to none. Would definitely recommend.”

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Posted 4 years ago

“We received our kitchenaid product on time, in perfect condition and for an excellent price. I'll be choosing this company again, delighted to support a well run Brtish business.”

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Posted 4 years ago

“Delivery prompt within 48 hrs. Was sent halfway across country”

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Posted 4 years ago

“Very pleased with product and service !”

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Posted 4 years ago

“Have always known we can trust and receive first class help from them - even have told others such as Keys to use you .”

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Posted 4 years ago

“After lots of research into our new tv, we went into Gerald Giles in Ber Street, Norwich. We were greeted by an extremely polite and knowledgeable salesman who walked us through the the selection of TV's that fitted our needs. He ensured that we saw the true picture quality of what we could expect, NOT just the Demo Mode which of course provides a higher quality picture! They priced matched the identical set we had seen in John Lewis and sourced a much cheaper but equally as good wall bracket. we paid for delivery and fitting which was well worth the additional cost as again this was carried out on the agreed day and time and expertly installed. All in all we received excellent service from Gerald Giles and i would have no hesitation in recommending them and using them again,.”

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Posted 4 years ago

Thank you for taking the time to leave a review Mr Ewing, it is much appreciated. Regards The Gerald Giles Team

Posted 4 years ago

“Excellent service from the company Gerald Giles. In the midst of the heatwave we found the exact fan we were searching for. Their website was easy to use. Ordered the fan and delivery was prompt and efficient. Would certainly buy from them again. Lynne and Michael Pettit East London”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 4 years ago

“Very friendly and welcoming staff with great understand ing the customers needs. Many thanks for your professional service yet again.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“It was great to be able to speak to someone to place my order and arrange delivery. Excellent service and delivery! I have recommended to friends and family.”

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Posted 4 years ago

Thank you for taking the time to leave a review Cheryll, and for recommending us to your friends and family, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“We’ve had several items from this company and they always deliver in all aspects , we highly recommend them to friends and family. And we will go back to them when our washing machine dies, Chris and Denise jones”

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Posted 4 years ago

Thank you for your continued business and for taking the time to leave a review Chris, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Service was first class what more can be said.”

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Posted 4 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Great customer service all round, in showroom and at delivery. Love my new Miele washing machine and hoping it lasts 18 years like the previous one!”

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Posted 4 years ago

Thank you for taking the time to leave a review Elisabeth, it is much appreciated. We are pleased to hear you are happy with your Miele washing machine. Regards The Snellings & Gerald Giles Team

Posted 4 years ago

“Very helpful knowledgeable staff. Our purchase wasn’t without problems but the situation was very quickly resolved thanks to Charles Slaughter under manager, so we certainly will use the store again in the future.”

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Posted 4 years ago

“Competitive price with prompt next day delivery. Everything you need from your supplier.”

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Posted 4 years ago

“Competitively priced and prompt delivery. Kept me updated with my order, would definitely buy from them again.”

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Posted 4 years ago

“Great service from a local company.”

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Posted 4 years ago

Snellings Gerald Giles is rated 4.9 based on 6,097 reviews