Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,753 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done excellent service”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Product arrived quickly was well packaged and a good price .”

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Posted 1 year ago

Thank you very much Lindsay for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Fast and efficient service at a competitive price”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great product, great service and fast delivery. Very happy with our purchase from Snellings Gerald Giles.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Good delivery service”

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Posted 1 year ago

Good morning Mrs Birch Thank you very much for taking the time to leave a review. I can see your order is out for delivery to you today. Our review system unfortunately on this occasion has requested a review 'too early'. Once you have received your order Mrs Birch, if you could adjust your review it would be very much appreciated. Best Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great service and arrived very quickly- will be purchasing again in the future”

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Posted 1 year ago

Thank you very much Lynsey for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Just what I needed, thanks.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“I ordered this item through your website but after receiving no confirmation email I telephoned. To be told, 'oh, that item is out of stock'. When I asked when your company planned to tell me this, I got a mumbled non-answer. When I asked when your company planned to return my money, I got a 'I'll get that organised but it'll take 3 to 5 days' mumbled answer. The only reason you got one star is that I can't give you none!!”

Helpful Report

Posted 1 year ago

Good morning Mr Bradbury Thank you very much for taking the time to leave a review, it is appreciated. We are sorry you are disappointed with our service. Having looked at your order, I can confirm an order confirmation email was sent to the email address listed on your order within five minutes of your order being placed. You were then sent another email the same day at 13.18. It may be these are in your junk file, or your email address we have is incorrect. The item you ordered was listed as 'available to order' which means we were waiting for stock to arrive. Our refund policy states any refund will be credited within 3-5 days. Your refund was actually processed the same day as your order at 16.00. You should also have received an email to this effect. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Prompt delivery and updates”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Good communication and fast deliver. Good service.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Good price and service, with well packaged product delivered promptly. Hadn’t heard of the firm but would happily use again.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent service , thank you”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. I am sorry you were unable to apply the discount code. Our customer service team has now dealt with this for you. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Faultless service, great company to deal with. Highly recommended. Thank you”

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Posted 1 year ago

Thank you very much Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Very good packaging with fast delivery”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent product and considerably cheaper than most other places. Rapid delivery service. Would definetlely recommend this company!”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent Comms and service recommended”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Thank so much. Always pleased with. Snellings Gerald Giles”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“After frustration of trying to order these at a slightly lower price on a website that drove me to despair it was refreshing to order on your website without a hitch - thank you!”

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Posted 1 year ago

Thank you very much John for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Good communicaiton and my toaster arrived well packed. I oprdered a KitchenAid toaste3r which I ahve had before and absolutley love. My favourite thing about it is that if you don't take the toast out when it's done it automtaically lowers the toast back down after a few seconds to keep it warm.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Purchased a Blomberg dishwasher from Gerald Giles online. Unfortunately, it needed replacing soon afterwards. An engineer visited and confirmed he would recommend replacement as the machine was so new. Within 3 days I was contacted to say a replacement dishwasher would be given and it was installed the next week. I cannot fault the service I received from Gerald Giles/Snellings. I would like to add how careful and helpful the installation team always are. Thank you.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, along with your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

Snellings Gerald Giles is rated 4.9 based on 5,753 reviews