Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,196 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,196 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product & service”

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Posted 3 years ago

Thank you David for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Because we’re from n Ireland you failed to send it. Good old Amazon got the order even though they were dearest”

Helpful Report

Posted 3 years ago

Good morning Mr Convery Thank you for taking the time to leave a review. Currently we are unable to ship to Northern Ireland and fully appreciate your disappointment. This may change going forward and our website will be updated accordingly. Best regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Very good service. The two men who came to fit my new washing machine were very efficient and quick to do their job. Altogether a very positive experience.”

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Posted 3 years ago

Thank you Jean for taking the time to leave a review, it is very much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great Miele products at good prices and very quick shipping!”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“You cancelled my order as said it was for business although it was a children’s home so not really fair”

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Posted 3 years ago

Thank you for taking the time to leave a review Mr Sweet. Having reviewed your mulitple orders placed with our company, these were cancelled due to the fact they were linked to your Amazon reseller account CNS trading. Our company prides itself with a fair pricing strategy, not to then be sold at inflated prices elsewhere.

Posted 3 years ago

“Brilliant service thank you 😊”

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Posted 3 years ago

Thank you Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Thank you! EXCELLENT service by Engineer called LEE! He was efficient, knowledgeable, polite, clean and tidy, we HIGHLY recommend him, an asset to the Company and due to his expertise our Miele washing machine working again once more! Thank you VERY, VERY much!”

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Posted 3 years ago

“Great price.. great service”

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Posted 3 years ago

“Brilliant, you had exactly what we ordered, and delivered it, without problems, within 2 days. Amazing !!!”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Just great service, thank you”

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Posted 3 years ago

Thank you Eileen for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“A pleasure to deal with Company. Incredibly efficient. Kept you informed and quick delivery”

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Posted 3 years ago

Thank you Tom for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great product Great price Great service Prompt delivery Will defo use again”

Snelling Gerald Giles 5 star review on 28th March 2023

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Posted 3 years ago

Thank you Chris for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Very pleased. Quick no hassle delivery. Highly recommend.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“The water filter arrived super quick, but it was then I realised I had ordered the wrong part (100% my fault), but the customer service is outstanding (thank you Phil), and the swap for the correct part number (once I'd put my glasses on!) is now underway, and the wrong part is being returned. In the current world climate, it is sadly unusual to find a company that still puts the customer 1st, but I can honestly say this company does. Thank you, and well done for showing that customer service does still exist!!”

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Posted 3 years ago

Thank you very much for taking the time to leave a review, and your kind comments. It is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great service, order just before four and deliver the next day! With the tracking number and everything I could possibly need to ensure that I got my products safely and securely!”

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Posted 3 years ago

Thank you Alex for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“I was disappointed I couldn't collect the item from Snellings but I was absolutely delighted when it arrived the day after I ordered it. Very pleased with the packaging too.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Mixer arrived very promptly and I have used it once and it fits the bill perfectly.”

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Posted 3 years ago

Thank you Lyn for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great service, delivery is always quick. Nice easy to use web site so I rarely use the phone but when I had an issue that couldn't be resolved online the phone service was great.”

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Posted 3 years ago

Thank you Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Simple purchase and quick delivery of some Miele detergent for our washing machine, the price was more competitive than elsewhere.”

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Posted 3 years ago

Thank you Robert for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Excellent company. Extra fast delivery. Great customer service.Josh in particular.”

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Posted 3 years ago

Thank you Christine for taking the time to leave a review along with your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Snelling Gerald Giles is rated 4.9 based on 6,196 reviews