Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,042 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 10 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Able to get product that was unavailable everywhere else, very easy online shop and rapid delivery.”

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Posted 10 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Great purchase, fast delivery, everyone happy”

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Posted 10 months ago

Thank you very much Tim for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Goods arrived promptly & as ordered, good service”

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Posted 10 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“All received fine eventually but had to call up to find out the status of my order as it had not arrived next day (as specified and paid for) when order on a Thursday. Called up on the Tuesday to find out what was going on and was told the payment was blocked because it was a first time purchase - bit odd. It was resolved immediately and the item was received next day (Wednesday) although I was need of the item on the Friday so a bit disappointing seeing as I paid for the next day delivery service. Processes might need addressing so this doesn’t occur for other customers.”

Helpful Report

Posted 10 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. We are sorry you were disappointed with your ordering process. I can confirm your payment was held in review due to the details entered not matching the cardholder's address. Once this was resolved your order was dispatched. In light of your review, we have revised our process to ensure this does not happen again. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Excellent. From ordering, to confirmation, delivery and installation. Polite, friendly and competent staff. Competitvely priced. First time buying from Gerald Giles and we would highly recommend using them. A better experience than using the big stores.”

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Posted 10 months ago

Thank you very much Catherine for taking the time to leave such a great review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Excellent service and extremely quick delivery”

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Posted 10 months ago

Thank you very much Meri-Lan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Easy to order. Delivery prompt.”

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Posted 10 months ago

Thank you very much Carole for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Efficient and prompt service as always”

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Posted 10 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“excellent service thank you”

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Posted 10 months ago

Thank you very much Deirdre for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Wow Excellent Customer Service 👏 Very efficient company would definitely recommend. Product purchased is absolutely brilliant - Ninja Foodi 8-in-1. Would also recommend this product, so easy to use.”

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Posted 10 months ago

Thank you very much Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Excellent commnuitation, great service”

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Posted 10 months ago

Thank you very much Kevan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Very quick and prompt delivery. I was very impressed by this”

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Posted 10 months ago

Thank you very much Jane for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Packaging and delivery ere exceptional”

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Posted 10 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Competitive prices fast despatch and delivery. Good shopping experience.”

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Posted 11 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Excellent customer service and competitive prices”

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Posted 11 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Parents really pleased with there new Dyson hoover. The product arrived quickly, on time and as well packaged. Great communication throughout.”

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Posted 11 months ago

Thank you very much Graham for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“The washing machine tablets are very good and match my Miele washing machine perfectly.”

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Posted 11 months ago

“Excellent transaction. Well done”

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Posted 11 months ago

Thank you very much Mike for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Great price and quick delivery . Perfect”

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Posted 11 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

Snellings Gerald Giles is rated 4.9 based on 6,042 reviews