GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,672 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to join ,very simple to follow instructions. Done in a few minutes.”

Helpful Report

Posted 8 years ago

“As a new member of GEM Motoring Assist I have have not had (and neither do I really want to have) experience of using their services. I can say, however, that the package they offer is equal, or better than others I researched, and their rates are equally unbeatable. I first made a phone call and spoke to a most helpful lady who carefully explained what was on offer and what it would mean to me. I was sold. As soon as my renewal date arrived I went on line, signed up, and switched to be what appears to currently be the best breakdown service available you never want to use!”

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Posted 8 years ago

“We have been very satisfied with all aspects of gem service and have just renewed our membership”

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Posted 8 years ago

“Great value for money. If everything remains excellent I shall continue to use this service.”

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Posted 8 years ago

“I've just re-joined GEM. I've been a member before, but in recent years my car insurance has included breakdown cover. This is no longer the case, so I'm very happy to be a GEM member again. GEM has always looked after me well when I've broken down, and the website and joining process is, as I would expect, easy, straightforward and no nonsense.”

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Posted 8 years ago

“Very helpful friendly staff”

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Posted 8 years ago

“Very simple web process to sign up”

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Posted 8 years ago

“I have only just taken out breakdown cover but the process to take it out online was extremely easy. I studied various other breakdown covers before I chose Gem motoring assist. It really was not difficult and if I do need to use the service over the next few months, I am sure i will not be disappointed.......Pam”

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Posted 8 years ago

“Not used their service yet, but joining was easy enough. So far so good.”

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Posted 8 years ago

“I have only recently joined Gem Motoring Assist and I have not needed to use the breakdown cover yet (thankfully). What I can comment on is how easy it was to join online. It was very easy to follow and hopefully I will not need the service but if I do, I am sure they will not let me down.”

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Posted 8 years ago

“Very good telephone communication, very friendly and helpful”

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Posted 8 years ago

“Did a search for a breakdown company who dealt with cars over 10 years old without massive surcharge. Found out about GEM, read reviews, all sounded good so I called. British based customer service lady was brilliant, long story short signed up for cover. Just hope I will never need it.”

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Posted 8 years ago

“Very quick response. Helpful driver. Quickly resolved.”

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Posted 8 years ago

“Easy to join , have not had to use the service yet but hope it is as good and easy as it was to join!”

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Posted 8 years ago

“very helpful when renewing my policy will always recommend”

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Posted 8 years ago

“helpful staff, easy to purchase”

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Posted 8 years ago

“Your service was excellent as usual. The person I spoke to for the renewal of my subscription (Di) was friendly, courteous and efficient. Well done guys - keep up the great work!”

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Posted 8 years ago

“Having been a member for many years I was devastated to learn our membership had lapsed due to an oversight on our part. Before we joined GEM we had been members of the 3 biggest breakdown companies but GEM is by far the best. The garages who attend on breakdowns are polite and courteous nothing is too much trouble (one time they came and changed a tyre!). The magazine is looked forward too by my son who likes to see what's on the market and there's great information on a variety of topics. ????”

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Posted 8 years ago

“excellent”

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Posted 8 years ago

“As regards to joining, easily done, have to wait and see if anything else is needed!”

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Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,672 reviews