GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,672 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be fair I have faith in Gem, having mentioned that, I have not yet used the system so cannot comment the service, but wish them well.”

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Posted 8 years ago

“So far so good, although I haven't yet had to use their services. Easy and clear method of applying for breakdown cover online.”

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Posted 8 years ago

“Very friendly and efficient service. Many thanks.”

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Posted 8 years ago

“easy to use web site. Cover for the money compared to other breakdown services appears to be really good.”

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Posted 8 years ago

“prices very good and easy to set up and pay for new membership”

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Posted 9 years ago

“As I imagine is the case for everybody, I hope that a breakdown recovery service is something that I never have to use. However, based on my GEM experience so far I anticipate that everything will be handled smoothly and efficiently. Reasonable cost for complete peace of mind - Unbeatable!”

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Posted 9 years ago

“Whole family has been with GEM for many years. Excellent cover at competitive prices and quick and easy claim procedure.”

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Posted 9 years ago

“Your web site was very easy to use, there seemed no fuss at all ... nothing over complicated in the forms to complete. I very much like the SMS message reminding me to save the Emergency number, and best of all the value for money I am paying. So a big thank you!”

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Posted 9 years ago

“Your products are simple to understand and meet the needs of the vast majority of motorists. Your website was easy to use and, having joined, I discovered that I am eligible for member benefits, which is an added bonus!”

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Posted 9 years ago

“The amount of coverage as opposed to my previous supplier is quite startling especially considering the low cost. I am delighted with everything being offered. Many thanks.”

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Posted 9 years ago

“Having needed your assistance recently for recovery this was handled in a professional manner with limited waiting time and kept informed during the wait.”

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Posted 9 years ago

“Best breakdown cover ever, best value for money you will ever get, beats all the others hands down, they just can't match it.”

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Posted 9 years ago

“No nonsense pricing, nothing hidden, and exactly what I need!”

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Posted 9 years ago

“Very efficient service. Good value for money and a reassuring back up always.”

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Posted 9 years ago

“So incredibly simple to check cover available and the cost. Just a few clicks and all done and dusted. Sorted!”

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Posted 9 years ago

“Brilliant service. A fast, great personal service, can't rate highly enough.”

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Posted 9 years ago

“I phoned,on the pretence of Which magazine ratings,the conversation i had was very helpful,explaining everything i wanted to know,without being too pushy,off course the price certainally helped,all together a pleasant experience,which makes a change!.”

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Posted 9 years ago

“Friendly, efficient and courteous service. My query was understood straight away, and handled quickly and efficiently”

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Posted 9 years ago

“Good website, easy to navigate and clearly indicated exactly the cover provided under each level. I also received through the post a handy card with all the details required in case of a breakdown. Great value for money and stress free reassurance!”

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Posted 9 years ago

“I've been with GEM for more years than the proverbial donkey. They have been unfailingly nice and helpful. The two bills I paid to my garage, for breakdowns over the years, were reimbursed by GEM very quickly indeed. We have great confidence when travelling, knowing we have full cover and so will get helped or home. Phoning GEM is always a pleasant experience. I'm sure their receptionists must have a bad day now and then - but I've never known it. Great stuff Gemmies - and thank you. Gordon Steer.”

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Posted 9 years ago

GEM Motoring Assist is rated 4.7 based on 2,672 reviews