WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,544 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,544 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use the application online. very cheap and convenient”

Helpful Report

Posted 3 years ago

Hi Cristina, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Sarah.

Posted 3 years ago

“You have good service!”

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Posted 3 years ago

Hi Branislav, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Sarah.

Posted 3 years ago

“Really helpful, and easy to understand the policy, I know I am in safe hands with wise driving”

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Posted 3 years ago

Hi Deivid, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah.

Posted 3 years ago

“I think Wise gives fairness to drivers who are careful when driving by paying them back by reducing their premiums. Myself l have been awarded £59 in 3 months for my good driving since l decided to take up insurance with WISE.”

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Posted 3 years ago

Hi Gilbert, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 3 years ago

“content was easy to follow and very helpful very happy with the proccess”

Helpful Report

Posted 3 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Sarah.

Posted 3 years ago

“Excellent and very helpful service.”

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Posted 3 years ago

Hi Steven, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah.

Posted 3 years ago

“Great customer service also had my Insurance cut down do high driving score”

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Posted 3 years ago

Hi Jack, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 3 years ago

“The best team”

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Posted 3 years ago

Hi Nicolae Thank you for your kind review, we do appreciate it. Many thanks, Holly

Posted 3 years ago

“execellent customer service”

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Posted 3 years ago

Hi Abu Thank you for your review, we appreciate. Many thanks, Holly

Posted 3 years ago

“I can’t access my hints and tips on the app so I don’t know how to improve”

Helpful Report

Posted 3 years ago

Hi Asha Thank you for your review. We are sorry to hear that. If you would like to email us your information privately, we can take a look into this for you. Many thanks, Holly

Posted 3 years ago

“Good, This gives more attention to drivers”

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Posted 3 years ago

Hi Tudor Thank you for your review. We appreciate it. Many thanks, Holly

Posted 3 years ago

“Disgraceful”

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Posted 3 years ago

Hi Liam We are sorry to hear you feel this way. We would like to know why, if you would like to email us more information? Many thanks, Holly

Posted 3 years ago

“Have sent 3 emails now with no response very poor”

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Posted 3 years ago

Hi, We’re sorry to read you didn’t have a great experience with us - thanks for letting us know. We will handle the issue, and please be assured our main priority is the service we provide our customers. Many thanks, Adam.

Posted 3 years ago

“I guess my main point of feedback would be having a consistent 96 score which according to them makes me an excellent driver and emailing me with news of a £0 refund on my policy kinda says to me that most people are tying themselves into a contract without knowledge of how much this could cost them.”

Helpful Report

Posted 3 years ago

Hi, we do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us a private reply with your details, we can investigate further. Thanks, Kathryn.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Rehman, thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 3 years ago

“Good communication after completing purchase of policy. Clear guidance regarding black box installation and tips to reduce risk while driving:”

Helpful Report

Posted 3 years ago

Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 3 years ago

“Great service 👍”

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Posted 3 years ago

Hi Molly, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Sarah.

Posted 3 years ago

“You don't treat costumers fairly”

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Posted 3 years ago

Hi, Thanks for giving us your feedback: our priority is our customer service. If there is anything you’d like us to discuss with you, please let us know. Many thanks, Lauren

Posted 3 years ago

“Quick and easy to do”

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Posted 3 years ago

Hi, thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Thanks, Kathryn.

Posted 3 years ago

“It was good and I liked it”

Helpful Report

Posted 3 years ago

Hi, thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 3 years ago

WiseDriving is rated 3.6 based on 4,544 reviews