WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had problems with contacting the company but the black box scores me very low on acceleration and braking when I’m doing neither too much?”

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Posted 6 years ago

Hi, The acceleration and braking looks at how smoothly you build and drop speed. The more gradual and smooth these are the better the score will be. If you would like to discuss this further please send us a private response with your details. Thanks, Vicky

Posted 6 years ago

“Brilliant services”

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Posted 6 years ago

Hi Anwar, The service we provide is our main priority so thanks for validating our efforts. Cheers, Vicky

Posted 6 years ago

“It’s fantastic to be able to earn discounts on your policy via driving assessments from the black box I have fitted.”

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Posted 6 years ago

Hi Elysia, Thanks for your review, we're so pleased you're happy with the policy and earning money off through safer driving. Thanks, Vicky

Posted 6 years ago

“A great way to get your insurance cheaper by simply driving sensibly and well!!”

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Posted 6 years ago

Hi, Thanks for your feedback. Cheers, Vicky

Posted 6 years ago

“I have been charged rexently extra amount and recieved no explanation. Informed you I could not afford the payment and was still charged with no other options, this is terrible customer service and you have left me in a horrible position.”

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Posted 6 years ago

Hi Harry, Please send us a private response with your details and we can go through this with you. Thanks, Vicky

Posted 6 years ago

“Being insured by wise driving has given me to opportunity to see an understand my driving ability. Which in all gives me confidence. Furthermore as an addition bonus I get money back due to be a good driver.”

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Posted 6 years ago

Hi Melissa, We're so pleased the policy has helped you with your driving and confidence on the road. Thanks, Vicky

Posted 6 years ago

“No matter how low revs and how slow I accelerate black box penalises it and needs to be measured more accurately”

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Posted 6 years ago

Hi Ethan, The boxes are tested rigorously to make sure they are accurate, If you can send us a private response with your details we can go through this with you. Thanks, Vicky

Posted 6 years ago

“I personally Think it’s great you can see how well the driving is, the website is so easy to use.”

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Posted 6 years ago

Hi, Thanks for the feedback, we're pleased you're finding it useful and easy to use. Cheers, Vicky

Posted 6 years ago

“Great timing on my refund of £218 just before Christmas, great way of getting Young people insured, drive safe and get a refund on your premium.”

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Posted 6 years ago

Hi Frankie, Thank you for choosing WiseDriving. We're glad you're seeing the benefits of a WiseDriving Policy. Cheers, Vicky

Posted 6 years ago

“Very happy to get rewards”

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Posted 6 years ago

Hi, We're pleased to hear this. Thanks, Vicky

Posted 6 years ago

“Wise insurance is good and cheap for young and new driver’s. Also good costumer service’s.”

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Posted 6 years ago

Hi, Thanks for the great review and rating. Cheers, Vicky

Posted 6 years ago

“By monthly direct debit has gone up from £67 to £208 without even notifying me. It's an scam”

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Posted 6 years ago

Hi M A Q, If there is any change to the policy we would send you correspondence to you via email. If this change affects the price of the insurance the funding company would also send you correspondence to confirm any change to the monthly payments. If you can send us a private response with your details we can check this for you. Thanks, Vicky

Posted 6 years ago

“Your app doesn’t work, how is it possible to keep a record with of how my driving performance is going if I can’t keep track via the app - shambles. Not only this but setting up the box itself was a nightmare - you could barely assist me and it took us overall 6 weeks to have the box sorted on your end. I wouldn’t recommend you to ANYONE, and won’t be renewing my Policy at the end of the year.”

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Posted 6 years ago

Hi James, The app is only available for our mobile app device policies. This is advised before downloading the app. Black box policyholders can access their dashboard via the "My Account" section of our website. We're sorry to read you've had issues in regards to the installation of the black box. If you can send us a private response with your details we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“Wise insurance the best”

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Posted 6 years ago

Hi Mojtaba, Thank you! we're pleased you think so. Cheers, Vicky

Posted 6 years ago

“I was skeptical to go with Wise Driving after reading reviews, but as a new driver, I've not had any problems. The only negative I have is you get penalised for driving after 10-11pm I think it is and your score goes down, that's not very fair or helpful as I work until later than that so need to travel. My score is a bit like a rollercoaster even though I drive safely, which leaves me wondering if I should just walk and not drive 😂 All in all, it's not as bad as it seems, but then again I've not had to use it for a claim or anything.”

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Posted 6 years ago

Hi Daniel, The time of day is recorded as statistics show you're more likely to have an accident between 11 pm and 5 am. It's a common misconception that as the roads are quieter at night this means they're safer, and a higher number of accident happen during the day so this must mean it is more dangerous during the day. This is not the case, based on the number of cars on the roads at each time a higher percentage during the night are involved in accidents. Driving at night also comes with its own hazards such as reduced visibility, glare from lights, a higher chance of drink drivers, tiredness and so on. Reduces visibility means other road users, pedestrians, cyclist, animals, the direction of the road or signs are harder to see or will become visible later. If you also mix this with bad weather conditions this can make the roads even more lethal. We are also all aware that there are road users out there who feel they can drive faster and more recklessly at night as the roads are clearer, they can put themselves and those who do drive more sensibly at night in danger. By not driving or reducing the amount you drive at night you reduce your risk of being involved in an accident. We hope this explains this more for you. Thanks,

Posted 6 years ago

“Great service”

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Posted 6 years ago

Hi, The service we provide is our main priority so thank you for validating our efforts. Cheers, Vicky

Posted 6 years ago

“There a really good company who offer cheap insurance for young drivers. Highly recommend”

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Posted 6 years ago

Hi Aron, Thanks for recommending us, we really appreciate it. Cheers, Vicky

Posted 6 years ago

“I love the idea that by tracking the way I drive you reassess your charging methods/costs. It makes total sense, why on earth has it only just been started. I don’t know if you are the first car insurance company to do this, but I think I’ll be using your services for years to come. Thankyou.”

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Posted 6 years ago

Hi Rick, We're glad you're seeing the benefits to a telematics policy. There are more and more of these types of policies becoming available. Thanks, Vicky

Posted 6 years ago

“Amazing and very happy with showing the score and very helpful site”

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Posted 6 years ago

Hi, Thanks for the great review! Cheers, Vicky

Posted 6 years ago

“Yes I have had money reimbursed but would rather pay the low amount first and if my driving is bad it goes up. Unless u will loose customers on the first prices shown”

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Posted 6 years ago

Hi Clair, There is a discount applied when the policy is first bought. More discount can then be applied with safer driving behaviour. Thanks, Vicky

Posted 6 years ago

WiseDriving is rated 3.6 based on 4,548 reviews