WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rewards you for careful driving by lowering you monthly payments also help reducing your chances of speeding fines.”

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Posted 5 years ago

Hi Stephen, Thanks for the good feedback and for sharing your experience: if you feel we could have done better, please let us know. We appreciate any feedback given. Kind Regards, Dylan

Posted 5 years ago

“I like I'm enjoying”

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Posted 5 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! If there is anything we can do better please let us know. Kind Regards, Dylan.

Posted 5 years ago

“Very easy to work with”

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Posted 5 years ago

Hi Taylor, Thanks for the great review! our priority is our customers and we’re happy to hear you have had smooth journey so far. Kind Regards, Dylan.

Posted 5 years ago

“I have no complaints :)”

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Posted 5 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Dylan.

Posted 5 years ago

“Wise driving is very easy to use and always keeps me updated on my driving. It gives helpful tips and rewards good driving which I think is a really good idea.”

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Posted 5 years ago

Hi Molly, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Dylan

Posted 5 years ago

“Very helpful and chipper than other company”

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Posted 5 years ago

Hi Abdoulrahman, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Kind regards, Dylan.

Posted 5 years ago

“It’s a good choice choosing wisedriving. Am been rewarded for good driving. What a great savings”

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Posted 5 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind Regards, Dylan

Posted 5 years ago

“My experience with you has been very good”

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Posted 5 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had a good experience! Kind Regards, Dylan

Posted 5 years ago

“Money back oportunity is real. Easy to sign up and maintain. Staff are helpful if you have quiries”

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Posted 5 years ago

Hi Diana, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind Regards, Dylan

Posted 5 years ago

“Friendly and professional”

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Posted 5 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Dylan

Posted 5 years ago

“Wise driving is rubbish. I was with wise driving for over a year and then they decide to add over £40 per month to my payments .. Complete rip off... 0*'s from me.. Not happy at all with them or close brothers!”

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Posted 5 years ago

Hi Ally, We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your details, we will be happy to investigate further. Thanks, Dylan

Posted 5 years ago

“It's really good, and you can see your score every day.”

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Posted 5 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Dylan

Posted 5 years ago

“Helpful employees on phone to answer any questions”

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Posted 5 years ago

Hi Arzu, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Regards, Dylan

Posted 5 years ago

“Thank you for your customer care”

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Posted 5 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Regards, Dylan

Posted 5 years ago

“Wise driving as a whole are quite good in the fact the black box is sent to your house and then is relatively easy to install. However they don’t give you warnings about if your % is lowering or at what point you will have to pay more money for your lower score. So due to this I have given them 3 stars as I personally do not think it is acceptable to not give out warnings although I know that they do it to catch people out. Also getting a higher % score is extremely difficult once it drops. And although they say they don’t give you a curfew they actually do it’s 11pm-5am and is written down as a “suggested unsafe driving time”... which as a waitress is obviously majorly inconvenient as some nights I finish later than 11pm and I live 25 mins by car and so driving is my only option. I paid my insurance for the whole year to make sure I didn’t have to scrape together sums of money monthly due to me being a student.... but regardless of that due to my % being below 60% I have had to pay out £121 for this month and was told over the phone that it is “highly possible” (her words not mine) that I “may” get my money back next month if my score was higher the following month. I would think for a larger company the least you could do would be to issue a warning via email that the user/customer was getting close to being below the ideal % or at the very least there being a mention that if you managed to go below 60% it would then mean you would have to pay out a 10th of your YEARLY insurance within the next 7DAYS!!!”

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Posted 5 years ago

Hi Lily, We’re glad you’ve had a good experience with WiseDriving, we also do apologise for the unclear information that seems to be surrounding the scoring and the Time of Day. Please be assured we’ll pass this to the relevant department to review so we can improve our service in the future. But in the meantime if you would like any more clarity please feel free to send us a private reply and we can get back to you, Thanks, Dylan

Posted 5 years ago

“I realy like WiseDriving becouse of safety reason and I wish every car to be fitted with Black Box.”

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Posted 5 years ago

Hi Abdimajiid, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Regards, Dylan

Posted 5 years ago

“I'm happy with WiseDriving, thank you”

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Posted 5 years ago

Hi Rehena, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 5 years ago

“Very good and helpful, had a few questions and was called back within 24 hours and they all god resolved. I have black box insurance due to being a young driver and just passing my test and has been excellent at rewarding you for good driving.”

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Posted 5 years ago

Hi Lewis, We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 5 years ago

“Excellent way to get good value insurance saved 50 percent off my last insurance company”

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Posted 5 years ago

Hi Kay, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 5 years ago

“Very good very quick responses”

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Posted 5 years ago

Hi Matthew, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Thanks, Kathryn.

Posted 5 years ago

WiseDriving is rated 3.6 based on 4,548 reviews