WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service..”

Helpful Report

Posted 6 years ago

Hi Alex, The service we provide is our main priority so thanks for validating our efforts. Cheers, Vicky

Posted 6 years ago

“My daughter has been with wise since March this year and despite our concerns, things have been uneventful. Fast forward to now..... My daughter bought a new car, we submitted a change of vehicle request and received an email to say this has resulted in a refund of £150, brilliant! In the meantime, we received another email to say that her driving had been reviewed which had resulted in another £150 refund! Imagine my shock when the monthly premiums had increased by £50! When I questioned this, I was told that the refund due to a change of car was an error and in fact there was an increase but had failed to tell us. They also denied the driver review refund and said this has never happened. I logged onto her account and conveniently, both of these emails had gone!! Just disappeared and also from her personal email account so we now have zero proof. They promised to re-send but that has never happened. I was told that there was absolutely nothing they could do and we had to suck it up! This company also state that you are regularly reviewed on your driving and will receive a decrease in your premium to reward good driving. What they fail to tell you is that if you are a consistently good driver, you will only be rewarded once. This is because you only get a refund if your driving score increases by 10, this is impossible if your scores are always 90 plus. So the only option is to drive poorly, pay a penalty and have your premium increased before it can decrease again! FALSE ADVERTISING!”

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Posted 6 years ago

Hi, We're sorry to read you and your daughter are unhappy. If you can send us a private response with the details we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“It's Saturday afternoon time 12.45 and I've been waiting for the phone to be answered for over 40 minutes. Please don't tell me this is a busy period. You do not employ enough staff.”

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Posted 6 years ago

H Adelle, We're sorry for any delays you have had getting through. Our customer service team so try to answer all calls as quickly as possible. If you'd like to discuss this further please send us a private response with your details. Thanks, Vicky

Posted 6 years ago

“No problems so far 👌🏻👍🏻”

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Posted 6 years ago

Hi, We're pleased to read this. Thanks, Vicky

Posted 6 years ago

“Had no issues with the insurance, been easy to sort out and a quick process at that. Also, being rewarded discounts for driving is great! The regular emails about updates to the policy and tips for driving are also very useful for new drivers like myself, highly recommended”

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Posted 6 years ago

Hi, Thanks for taking the time to leave us your feedback. We're happy your pleased with the policy and have found it helpful. Thanks, Vicky

Posted 6 years ago

“Every since I’ve had the insurance with you, I’ve had problem after problem and no resolution. I wouldn’t not recommend you to anyone, would tell them to go else were.”

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Posted 6 years ago

Hi Yasmine, We're sorry you're unhappy with the experience you've had so far. Please send us a private response with your details and we can discuss this with you. Thanks, Vicky

Posted 6 years ago

Hi Yasmine, We're sorry to read this. Please send us a private response with your details and we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“Great service really helpful”

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Posted 6 years ago

Hi Carly, Thanks, we're so pleased you're happy with the service you've received. Cheers, Vicky

Posted 6 years ago

Hi Carly, Thanks for the great rating and review! Cheers, Vicky

Posted 6 years ago

“very fair and easy to understand the website”

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Posted 6 years ago

Hi, Thanks, we're pleased to read this. Cheers, Vicky

Posted 6 years ago

Hi, We're pleased the website was easy for you to use. Thanks, Vicky

Posted 6 years ago

“Really happy I chose wise driving great decision”

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Posted 6 years ago

Hi, Thanks for choosing us, we're pleased to read this. Cheers, Vicky

Posted 6 years ago

“very good , very good”

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Posted 6 years ago

Hi Emilia, We're glad you think so. Thanks, Vicky

Posted 6 years ago

“This is revolutionary in car insurance! Reward for good driving.. Nothing can beat it. Great choice for me really.”

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Posted 6 years ago

Hi Christian, Thanks for leaving your feedback. We're so pleased you're happy with the policy and earning money off through safer driving. Cheers, Vicky

Posted 6 years ago

“Good service very happy”

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Posted 6 years ago

Hi M, We're pleased you're happy with the service you've received. Thanks, Vicky

Posted 6 years ago

“Easy to speak to. Good communication. Dashboard is very mobile friendly.”

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Posted 6 years ago

Hi, Thanks for the great review and rating! Cheers, Vicky

Posted 6 years ago

“Very happy to have my insurance with Wise driving”

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Posted 6 years ago

Hi, We're pleased to hear this. Thanks, Vicky

Posted 6 years ago

“Does what it says. Couldn't ask for more! Thanks”

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Posted 6 years ago

Hi Loran, This is great to read. Thanks, Vicky

Posted 6 years ago

“Been with this insurance company since I passed my test very good nothing to complain about the company and the black box is amazing aswell after 3 months my insurance went down it’s brilliant”

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Posted 6 years ago

Hi Thomas, Thanks for taking the time to leave your feedback. This is great to read. Cheers, Vicky

Posted 6 years ago

“Really good company, affordable, great cover, communication skills are great, couldn’t recommend enough.”

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Posted 6 years ago

Hi Bethany, Thanks for the great review and rating, We're so pleased you're happy with the experience you've had so far. Thanks, Vicky

Posted 6 years ago

“it really makes you think and you drive alot safer knowing you have a wise box”

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Posted 6 years ago

Hi Steve, We're pleased you're seeing the benefits of a WiseDriving policy. Thanks, Vicky

Posted 6 years ago

“I received £60 from WiseDriving and i was thrilled. I find refund rewards an amazing way to thank customers :-)”

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Posted 6 years ago

Hi Aiden, We're pleased you're happy with the policy and earning money off through safer driving. Thanks, Vicky

Posted 6 years ago

“So Far so good and good choice !!”

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Posted 6 years ago

Hi, Thanks for the great rating and review. We really appreciate it. Cheers, Vicky

Posted 6 years ago

WiseDriving is rated 3.6 based on 4,548 reviews