Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,732 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to change insurance company and quotation was very competitive.”

Helpful Report

Posted 10 months ago

Hi Robert, Thank you for your amazing 5-star review! We’re delighted to hear that you found it easy to change your insurance company and that our quotation was competitive. Your feedback is greatly appreciated, and we're always here to help with any of your insurance needs in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“It was quick and easy to get a quote and the price was very competitive.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found the quoting process quick and the price competitive. Your satisfaction is our top priority, and we appreciate your support! Looking forward to assisting you again soon. Best regards, Jess Performance Direct

Posted 10 months ago

“Straight forward to join and get motorhome cover with. Sent in necessary papers and got certificate back online within a short time.”

Helpful Report

Posted 10 months ago

Hi Cheree, Thank you for your great 4-star review! We’re pleased to hear that you found the process straightforward and received your certificate quickly. Your feedback is important to us, and we’re always looking for ways to improve. If there’s anything we can do to enhance your experience further, please let us know! Best regards, Molly Performance Direct

Posted 10 months ago

“Easy to take out the insurance, reasonably priced, and good service”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your amazing 5-star review! We’re delighted to hear that you found the insurance process easy and affordable, and that our service met your needs. Your support means a lot to us, and we can’t wait to assist you again in the future! Best regards, Molly Performance Direct

Posted 10 months ago

“I sent two emails, one dated 11th March, the other 12th March. I received one acknowledgment following the two emails. The acknowledgement has not been followed up with any reply.”

Helpful Report

Posted 10 months ago

Hi Adrian, Thank you for your review and for bringing this to our attention. We're sorry to hear that your emails did not receive the follow-up they deserved, and we sincerely apologize for any frustration this may have caused. Your feedback is invaluable, and we’re taking steps to improve our communication. Please feel free to reach out again if there's anything else we can assist you with. Best regards, Jess Performance Direct

Posted 10 months ago

“The insurance was easy to set up and was competitive on price.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found setting up your insurance easy and that our pricing met your expectations. Your feedback is truly appreciated, and we look forward to helping you again in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“Straight forward process and quick response. Thank you.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our process straightforward and appreciated our quick response. Your feedback is greatly valued, and we look forward to assisting you again soon! Best regards, Jess Performance Direct

Posted 10 months ago

“Excellent service, easy to talk with someone when needed. Renewal quote was even cheaper than previous year.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you had an excellent experience with our service and found your renewal quote even cheaper than last year. Your feedback means a lot to us, and we look forward to assisting you again soon! Best regards, Jess Performance Direct

Posted 10 months ago

“Very easy to set up my car insurance and excellent value.”

Helpful Report

Posted 11 months ago

Hi Peter, Thank you for your wonderful 5-star review! We're thrilled to hear that you found it very easy to set up your car insurance and that you got excellent value. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“Very helpful staff would recommend”

Helpful Report

Posted 11 months ago

Hi Kevan, Thank you for your fantastic 5-star review! We're so glad to hear that our staff was helpful and that you would recommend us. Your support means a lot, and we look forward to serving you again in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“Excellent service at a competitive price. I would recommend to my friends.”

Helpful Report

Posted 11 months ago

Hi Kevin, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you received excellent service at a competitive price. Your recommendation to friends is greatly appreciated, and we look forward to assisting you again in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“Very good service. They give me the cheapest price for my old Jaguar each year. Highly recommend for old geezers like me who only use their car occasionally”

Helpful Report

Posted 11 months ago

Hi Geoff, Thank you so much for your excellent 5-star review! We're delighted to hear that you've consistently found the best price for your old Jaguar with us. Your recommendation for fellow car enthusiasts like yourself means a lot, and we're here for all your occasional driving needs whenever you need us! Best regards, Jess Performance Direct

Posted 10 months ago

“Great service at a great price. Highly recommend this company for your cherished car. 5 star”

Helpful Report

Posted 11 months ago

Hi Stephen, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received great service and found our prices appealing. Your recommendation truly means the world to us, and we're here for all your cherished car needs in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“Great customer service, and very competitive prices.”

Helpful Report

Posted 11 months ago

Hi Paul, Thank you for your amazing 5-star review! We’re delighted to hear that you experienced great customer service and found our prices competitive. Your support and feedback mean a lot to us, and we’re here to help you anytime in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“Renewal of policy seamless”

Helpful Report

Posted 11 months ago

Hi Bernard, Thank you for your fantastic 5-star review! We're thrilled to hear that your policy renewal was seamless. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“Very good but you you have to be very conversant with technology as everything is done online. It would be nice to have a real person to talk to if you can't find ths answer online.”

Helpful Report

Posted 11 months ago

Hi David, Thank you for your thoughtful 4-star review! We’re glad to hear you had a good experience with us. We appreciate your feedback about the need for human support alongside our online services. We're constantly working to enhance the customer experience, and your comments on this are invaluable. We hope to assist you again in the future! Best regards, Jess Performance Direct

Posted 10 months ago

“They gave me a good price to insure my motorhome. I used the online service which was very good”

Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found a great price to insure your motorhome and that our online service met your expectations. Your satisfaction is our priority, and your feedback is greatly appreciated. We look forward to serving you again soon! Best wishes, Jess Performance Direct

Posted 10 months ago

“Great service and competitive too!”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you experienced great service and found our prices competitive. Your feedback means the world to us, and it encourages us to keep delivering top-quality service. We can’t wait to assist you again in the future! Best wishes, Jess Performance Direct

Posted 10 months ago

“Competitive pricing and easily-accessible customer service team”

Helpful Report

Posted 11 months ago

Hi Brendan, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing competitive and our customer service team easily accessible. Your feedback is invaluable to us, and it truly motivates us to keep providing top-notch service. We look forward to helping you again soon! Best wishes, Jess Performance Direct

Posted 10 months ago

“Very simple and hassle free insurance for my classic car. Also a very good price. Thank You.”

Helpful Report

Posted 11 months ago

Hi John, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our insurance for your classic car simple and hassle-free, and that you appreciated the great price. Your satisfaction is our goal, and your feedback inspires us to keep providing excellent service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 11 months ago

Performance Direct is rated 4.6 based on 2,732 reviews