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Performance Direct Reviews

4.6 Rating 2,663 Reviews
89 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.6
Based on 2,663 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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James
Verified Reviewer
“Took up a policy with them after using one of the comparison websites as they were marginally less than other brokers. I paid the policy in full.  Since then they have taken a further £105 from my bank account with no authorisation from myself (apparently this is in their small print so beware) for a 2 year old note on my previous insurance account where there hadn't even been an actual claim made! Never mind non fault. Despite my previous insurer telling me that neither this or non fault claims should affect your premium, the guys at Performance wanted an extra £55 and of course a 'service charge' (probably some sort of staff commission going on how desperate these guys seem). My advice - pay a little more and go with a properly established insurer - you'll pay less in the long run. Stay well away from this lot.”
Helpful Report
Posted 10 years ago
David Harris
Unverified Reviewer
“Took my money for a policy, promised to call back within 10 mins to validate policy but didn't receive a call. Meant i couldn't pick up the vehicle i had purchased. Tried calling many many times and finally got them to give me a call-back (don't be fooled by their telephone system re: call-backs, they just don't call. Cancelled the policy with them before they could do more wrong - be very aware of this outfit, they are very dodgy.”
Helpful Report
Posted 10 years ago
Performance Direct is rated 4.6 based on 2,663 reviews
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