Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,613 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very polite and understanding. Contact had full knowledge of issues and was able to resolve issue quickly and efficiently.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to give Performance Direct a 5 star rating. We truly appreciate your support and are pleased to hear that you were satisfied with our service. We are delighted that our contact team was able to assist you promptly and efficiently. Kind Regards Jon Performance Direct

Posted 1 year ago

“Fast and easy to get cover”

Helpful Report

Posted 1 year ago

Hi, We are thrilled to hear our team were able to help in a fast and simple manner, thank you for taking the time to leave a 5 star review, it is much appreciated. Kind regards Jon Performance Direct

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the time taken. Kind Regards Jon Performance Direct

Posted 1 year ago

“Easy to do my insurance the guy I spoke to was very helpful.”

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Posted 1 year ago

Hi, We are delighted to hear it was an easy and simple process to insure with us. Thank you for taking the time to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 1 year ago

“Ok I’m new to Performance Direct so far in everything is very good ,A good price and a tracker in with the deal and very nice people to talk to on the phone all sorted,hope they are as good if I need them”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars. We truly appreciate your positive feedback and are delighted to hear that you are happy with your experience so far. Our team strives to provide excellent service, fair pricing, and a pleasant customer experience, so we're thrilled that everything has been going smoothly for you. Kind Regards Jon Performance Direct

Posted 1 year ago

“Very easy to deal with and always come up with great quotes.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your fantastic 5 star rating of Performance Direct We greatly appreciate your support and taking the time to share your positive experience with us. Kind Regards Jon Performance Direct

Posted 1 year ago

“Great service. Easy to use online site. Very competitive price and high level of cover provided. Will recommend.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us and our team a 5 star review. We aim to make the process as simple and straight forward as possible so your review is much appreciated. Kind Regards Jon Performance Direct

Posted 1 year ago

“Excellent price and very happy”

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Posted 1 year ago

Hi, We are thrilled to hear our positive experience with us and appreciate the time taken to leave us a review. Our team strive to offer the best service at the most competitive price. Kind Regards Jon Performance Direct

Posted 1 year ago

“Customer service is shocking I felt they just wanted my money and nothing else”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to provide us with your feedback on your experience with Performance Direct. We truly value your input and appreciate you sharing your thoughts with us. We are deeply sorry to hear about your disappointment with our customer service. We understand how frustrating it can be to feel like you are not being treated as a valued customer, and we apologize for any inconvenience this may have caused you. Kind Regards Jess Performance Direct

Posted 1 year ago

“Very user friendly application for insurance online, and very competitive price..”

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Posted 1 year ago

Hi, We are thrilled to hear of your positive experience with us and we appreciate the time taken to leave us and our team a 5 star review. Kind Regards Jon Performance Direct

Posted 1 year ago

“Very professional and helpful supplied al answers to my question”

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Posted 1 year ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that our team was able to assist you in a professional and helpful manner, providing you with all the answers to your questions. Kind regards, Molly Performance Direct

Posted 1 year ago

“why all the passwords and such ,i cant get any to work”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give Performance Direct a fantastic 5-star rating! We truly appreciate your kind words and feedback. Regarding your concern about passwords and accessibility issues, we apologize for any inconvenience caused. Please contact us via live chat on our website so we can assist you with any problems you are experiencing. Kind regards, Molly Performance Direct

Posted 1 year ago

“I sourced performance direct on go compare and must say was very pleased with price and easy transaction would definitely use again”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your fantastic 5-star rating and review of Performance Direct! We greatly appreciate your feedback. We're thrilled to hear that you sourced us on Go Compare and were pleased with both the competitive price and smooth transaction process. It's wonderful to know that we met your expectations and that you would choose us again in the future. We look forward to serving you again soon! Kind regards, Molly Performance Direct

Posted 1 year ago

“Spoke to an operator who was helpful and knowledgeable. Also very competitive premium”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We truly appreciate your feedback and are delighted to hear that our services have met your expectations. Our team takes pride in providing exceptional customer service, and we are pleased to know that the operator you spoke with was helpful and knowledgeable. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very efficient process made renewing my car insurance easy - thank you”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your 5-star rating of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that you found our process efficient and easy during the renewal of your car insurance. Your satisfaction and positive experience mean a lot to us. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very good 👍”

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Posted 1 year ago

Hi, Thank you for your fantastic 5-star rating of Performance Direct! We greatly appreciate your feedback and are thrilled to hear that you had a very good experience with us. Your support and satisfaction mean a lot to us. We hope to serve you again in the future. 👍 Kind regards, Molly Performance Direct

Posted 1 year ago

“Albeit, an increase of the premium this year was anticipated, I did not budget for the sum that was quoted! Given the vehicle details and my own personal circumstances remain as they did for last year, a 25% rise was a surprise. Happy with the same level of professional service that Performance has consistently delivered and of course, the Tracker UK security is most reassuring.”

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Posted 1 year ago

Hi, Thank you so much for taking the time to rate Performance Direct with 4 stars. We greatly appreciate your positive feedback! We understand that the increase in premium was unexpected, and we apologize for any inconvenience it may have caused. We strive to provide fair and competitive pricing based on your vehicle details and personal circumstances. Best regards, Molly Performance Direct

Posted 1 year ago

“Best quote and easy to start”

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Posted 1 year ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We sincerely appreciate your support and feedback. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to do on line and a good price.”

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Posted 1 year ago

Hi, Thank you so much for your incredible 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to hear that you found our online process easy to navigate. We strive to provide our valued customers with a seamless experience, coupled with competitive prices. Kind regards, Molly Performance Direct

Posted 1 year ago

“quick sim;le and cheaper”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a positive experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,613 reviews