Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,734 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Good speedy derby”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Pretty good overall but so many questions it seams to take all day to get the job done, but helpfull friendly people on the phone”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Excellent price. Been insured with before and returned because of this and service level provided by their team.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very helpful friendly and polite staff”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Always had no problems my insurance has gone up alot though didn't want to leave you”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Excellent service no issues definitely recommend”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Just easier communication and no headaches from them,straight to the point and simple to deal with them”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very confusing and inflexible service”

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Posted 2 years ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 2 years ago

“Professional”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Customer service was absolutely fantastic she was very helpful .”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Overall a good service setting up insurance but had a problem with having paid in full then sent numerous texts (at least 2 a day) telling me I had to set up a direct debit until I eventually rang up to get them stopped.”

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Posted 2 years ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 2 years ago

“Good service but took a little longer to find what I'd already been quoted still waiting for paperwork”

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Posted 2 years ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 2 years ago

“I was given plenty of notice to say my van insurance was due. The price quoted was very competitive.”

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Posted 2 years ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 2 years ago

“Easy to set up and at a very competitive price.”

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Posted 2 years ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 2 years ago

“Simple enuff. Good price.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Dealt with all things very quickly from repair to van hire very good service.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“I have used performance direct for many years and have found them excellent.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Competitive but took so long to arrange.. especially as PD have most of my details already to pre-populate.”

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Posted 2 years ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 2 years ago

“Quality service”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“No fuss. Great service”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

Performance Direct is rated 4.6 based on 2,734 reviews