Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,614 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,614 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No fuss. Cover arranged quickly . Very pleasant staff . No hesitation recommending. Herbie.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave this 5 star review, we are so pleased to know you are happy with the service from our team when setting up your policy. Kind regards, Molly Performance Direct

Posted 1 year ago

“Always reasonable ~ good cover ~ highly recommended A +++”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave this positive feedback and are delighted to know you are pleased with the service and the premiums we offer. Kind regards, Molly Performance Direct

Posted 1 year ago

“Comms was good and easy”

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Posted 1 year ago

Hi, Thank you for taking the time to review us. We are so pleased to hear of your positive experience and appreciate the positive feedback. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very good service 👏 glad to be back again”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us this 5 star review. We are Thrilled to know you are happy with the service from our team. Kind regards, Molly Performance Direct

Posted 1 year ago

“No paperwork or email, had to contact them”

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Posted 1 year ago

Hi, We are sorry to hear about the delay in obtaining your documents, we will get those resent across for you via email, to your portal and in the post for you to make sure you receive a copy. We appreciate the time taken to leave us a review and appreciate the feedback. Kind Regards Jon Performance Direct

Posted 1 year ago

“Very good service and prices.aways there to help you with your enquries.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us this review, we are so pleased to know you are happy with the service and premium we have offered. Kind regards, Molly Performance Direct

Posted 1 year ago

“Really good insurance company, competitive too. Although it is worth a phone call rather than just accepting the renewal.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us this 5 star review we are so pleased to know you are happy with the renewal service from our contact centre. Kind regards, Molly Performance Direct

Posted 1 year ago

“Professional support”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. We are very happy to know that you find our service to be professional. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very easy to renew”

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Posted 1 year ago

Hi, Thank you for taking the time to leave this 5 star review. We are so pleased to know you are renewing with us for another year. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very competitive pricing and easy to setup.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave this review, your feedback is appreciated and we are so happy to hear that you are pleased with the premium offered and online service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Brilliant”

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Posted 1 year ago

Hi, We are thrilled to hear you found our service brilliant and appreciate the time taken to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 1 year ago

“No problems straight forward good price will definitely use them again when I have sold my current bike and get the next one 👍😃”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your glowing 5 star rating of Performance Direct. We sincerely appreciate your kind words and are delighted to hear that you found our service straightforward and reasonably priced. Kind Regards Jon Performance Direct

Posted 1 year ago

“Very efficient and helpful”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us this review. we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 1 year ago

“competitive price”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, your positive feedback is appreciated. We are delighted to know you are pleased with the policy premiums we offer. Kind regards, Molly Performance Direct

Posted 1 year ago

“Such a great price,prompt service”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave this review, your feedback is appreciated. We are so pleased to know you are happy with the service from our team and the the premiums we offer. Kind regards, Molly Performance Direct

Posted 1 year ago

“Reasonable price, good portal.”

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Posted 1 year ago

Hi, Thank you for taking the time to share this review with us, we are so pleased to know you are happy with the online service we provide. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very easy to set up and compeditive.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star review. We are so happy to know you are pleased with our on line services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Brilliant company will definitely use again next year .”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us this 5 star review we are so pleased to know you are happy to hear of your positive experience. Kind regards, Molly Performance Direct

Posted 1 year ago

“Been with then a few years now Easy to deal with in the app”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us this 5 star review, we are so pleased to know you are happy with the service from our team. Kind regards, Molly Performance Direct

Posted 1 year ago

“Competitive price, Efficient process”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us this 5 star review. We appreciate the feedback and are delighted to know you are pleased with the premiums we offer. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,614 reviews