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Homeprotect Reviews

4.5 Rating 3,739 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

We were looking for insurance for our new home having exchanged on our sale. We are buying a renovation and it was incredibly hard to find insurance. Home Protect solved all our problems. 100% recommend.
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Posted 1 year ago
Your 5-star feedback made our day Sue! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 year ago
I have always had a very good level of customer service from Homeprotect. They are one of the view insurers that could provide comprehensive cover for us as we also run a business from home. They are also competitive on price.
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Posted 1 year ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 year ago
Assistance from customer service on 2 occasions while obtaining my online quote for my late Mother's property was excellent
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Posted 1 year ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 year ago
Good to find someone for second home insurance. Straightforward to get an online quote. Then I needed to ring up to check things and arrange cover. Saved £70 over another quote.
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Posted 1 year ago
We strive to offer cover that others can't, so it's great to see we could do that for you Pat! Thank you, The Homeprotect Team.
Posted 1 year ago
Good 5 star all round service,
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Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Reasonable price Initial questions very straightforward and clear, without jargon. The process was surprisingly easy to navigate.
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Posted 1 year ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 year ago
So far so good. Renewal process on time and easy to renew. General communication/administration is good. Big suprise on this year's premium as I benefitted from a premium discount as it had been offered to new customers- refreshingly good news!
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Posted 1 year ago
Thank you for the positive feedback, Peter! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 year ago
Great price and features. Very good value
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Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Easy to setup policy and no hidden extras
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Posted 1 year ago
Thank you for your review, Mr. Randall. If you have any query or suggestions, please contact our customer service. Thanks, The Homeprotect Team. Please contact us from here: https://www.homeprotect.co.uk/contact-us
Posted 1 year ago
Just brilliant really liked the way they set out and explain and offered the various add ons.
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Posted 1 year ago
Your 5-star feedback made our day Andy! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 year ago
Great experience. Very helpful customer service.
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Posted 1 year ago
We are always happy to help, Laura! Thank you for your feedback. The Homeprotect Team.
Posted 1 year ago
Very impressed with the service. I asked for a hard copy & was told immediately this was no problem - I received the hard copy a couple of days later. Well done HOMEPROTECT 👍🏻
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Posted 1 year ago
Your 5-star feedback made our day, Patrick! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 year ago
Really prompt service in February storm damage claim. Due to falling tiles above our front door, a neighbour got help quickly. We actually cancelled claim but continue to be with you
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Posted 1 year ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 year ago
Didn't have to make a claim during my contract, but set up was easy and reasonably priced considering the flood risk in our area
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Posted 1 year ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 year ago
Homeprotect provided me with the right insurance for my needs and it was simple to fill in the online forms to then receive a quote. I was pleasantly surprised with the quote figure as it was in line with what I had hoped for. The cover is perfect for me and the paperwork comes through immediately you sign up. I am very happy with it and have peace of mind for another year.
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Posted 1 year ago
Your 5-star feedback made our day, Angela! We're committed to continuing to exceed your expectations, Angela. Thank you, The Homeprotect Team.
Posted 1 year ago
Smooth and effortless process; excellent value home and contents insurance and adding items very easy to navigate. Highly recommended provider.
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Posted 1 year ago
Thank you so much for your amazing review, John! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 year ago
Excellent service, easy to order product and good value for money.
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Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
I felt I had wrapped myself in a warm blanket, feeling comfortable I had not been overcharged.
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Posted 1 year ago
Thank you so much for your amazing review Mr Alderson! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 year ago
Relatively simple to apply and hit the price that I wanted
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Posted 1 year ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Easy to buy and best price using price comparison site
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Posted 1 year ago
That's what we like to hear, Angela! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 year ago
Homeprotect is rated 4.5 based on 3,739 reviews