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Homeprotect Reviews

4.4 Rating 2,951 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,951 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Excellent service all round, highly recommended.
Helpful Report
Posted 3 years ago
Thrilled you received a 5 star experience with us Ken. We do offer a refer a friend scheme, if your friend purchases a policy via this link https://www.homeprotect.co.uk/refer-a-friend you will both get a £25.00 voucher! Thanks Angela at The HomeProtect Team.
Posted 3 years ago
Very easy to use
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Posted 3 years ago
Great to see you found your journey easy with us. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
The speed of it all! M*☠️🇬🇧🥁
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Posted 3 years ago
Thank you for your great feedback! Have a lovely day. Angela at The HomeProtect Team.
Posted 3 years ago
The speed of it all! M*☠️🇬🇧🥁
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Posted 3 years ago
Brilliant customer service friendly and easy to talk to.
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Posted 3 years ago
We pride ourselves on offering a friendly and professional service, so its great to see you got just that. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Good prices and the day to set up online
Helpful Report
Posted 3 years ago
Thank you for your 5 star review. We always try to find the best prices with the best cover for our customers, so its great to see you got just that. Angela at The HomeProtect Team.
Posted 3 years ago
Easy to do. Covered me for what I wanted. Would use again if competitive.
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Posted 3 years ago
That's what we like to hear Anne! Welcome to HomeProtect. Have a great day. Angela at The HomeProtect Team.
Posted 3 years ago
Every year I review quotes from Property Insurance Companies, often remaining with the company which offers the best value. During my negotiations with the personnel at Home Protect I found them to be competent, understanding and most helpful.
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Posted 3 years ago
Great to have you on board! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Simple and easy to use
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Posted 3 years ago
We like to keep thins simple! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Well pleased with help
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Posted 3 years ago
Pleased we could help Barbie! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Arranging cover with Home Protect is always easy. I am currently using them on two properties and like the simple exclusions in the policy.
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Posted 3 years ago
Great to have you back Anil! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Easy renewal process. Offered more options we needed ( e.g. cover for home business ) than most other providers at similar or lower cost.
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Posted 3 years ago
We thrive to offer cover for the most unusual circumstances and I'm pleased to see we could do this for you. Welcome back for another year. Thank you for your review. Angela at The HomeProtect Team.
Posted 3 years ago
Cover activated very quickly and very competitive prices. Would highly recommend this service. Happy customer, John :)
Helpful Report
Posted 3 years ago
Welcome onboard John! Pleased we could find you the best price around! We do offer a refer a friend scheme, if your friend purchases a policy via this link https://www.homeprotect.co.uk/refer-a-friend ​you will both get a £25.00 voucher! Thanks for your review Angela at The HomeProtect Team.
Posted 3 years ago
Great service and easy to deal with. All round happy customer!
Helpful Report
Posted 3 years ago
Were happy that you're happy! Great to see you had a 5 star experience with us. Thanks for your review. Angela at The HomeProtect Team.
Posted 3 years ago
Your agent was very polite and very helpful when I rang, they checked our policy was suitable for our required needs as we are childminders. The added bonus was that your policy was cheaper than our previous provider.
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Posted 3 years ago
We do pride ourselves on offering cover that's hard to find and a great price too! Thank you for your 5 star review, thrilled our agent was able to help you. Angela at The HomeProtect Team.
Posted 3 years ago
Good service
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Posted 3 years ago
Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Really Love Home Protect, such an easy company to deal with and do not penalise people for past mistakes. Customer service was amazing and the price was the best across the board based on my circumstances. I received my information via email as was discussed and made life a lot easier as I had access to the details straight away.
Helpful Report
Posted 3 years ago
Such lovely feedback Iain! Thank you so much for your kind words, we do thrive to offer the best service and products and were delighted to see you agree. Have a great day! Angela at The HomeProtect Team.
Posted 3 years ago
A really simple transition not at all complicated, would strongly recommend
Helpful Report
Posted 3 years ago
Really great to read you had a 5 star experience with us Trevor! We do offer a refer a friend scheme, if your friend purchases a policy via this link https://www.homeprotect.co.uk/refer-a-friend ​you will both get a £25.00 voucher! Thanks Angela at The HomeProtect Team.
Posted 3 years ago
Very easy to arrange, well priced. Agent very helpful
Helpful Report
Posted 3 years ago
That's what we like to hear Roger! We thrive to be as helpful as we can as well as offer the best prices we can. Thank you for your 5 star review! Angela at The HomeProtect Team.
Posted 3 years ago
Very straightforward, quick and easy
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Posted 3 years ago
We like to make insurance easy for our customers Denise! Welcome to HomeProtect! Have a lovely day. Angela at The HomeProtect Team.
Posted 3 years ago
Homeprotect is rated 4.4 based on 2,951 reviews