Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.44

4.4 Rating 3,301 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,301 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple straightforward process and really good price covers, everything that’s needed.”

Helpful Report

Posted 3 years ago

We like to make your experience as enjoyable as we can! Thank you for your 5 star feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Did online quote with homeprotect coming out as top 3. Looked at what is included in the policy and purchased as this was the o e best suited to me. A great price and great after sales with a key fob to add to my keys as a info tag if anyone finds them there is a reward for the return and thought a great idea. Happy customer.”

Helpful Report

Posted 3 years ago

That's what we like to hear Mark! Great to see you have had a 5 star experience with us. Angela at The HomeProtect Team.

Posted 3 years ago

“Excellent price and home insurance to cover all types of property in our case a second home,which in the past is sometimes difficult to get . Extremely happy with what I purchased.”

Helpful Report

Posted 3 years ago

That's what we like to hear! Thank you for your great review. Angela at The HomeProtect Team.

Posted 3 years ago

“Home Protect Davis-Group protects AXA Profits! Not your homes!”

Helpful Report

Posted 3 years ago

Sorry to read of your disappointment Paul, that is never our intention. I can see we have sent you a final response letter regarding your complaint. Should you not be happy with the outcome, you do have the option to take this to the Financial Ombudsman, which we have detailed in the correspondence sent to you. Thank you, Angela at The HomeProtect Team.

Posted 3 years ago

“My issue was dealt with promptly, efficiently and very smoothly. I am extremely happy with the service and support I received”

Helpful Report

Posted 3 years ago

We are thrilled you have had a 5 star experience with us Warren! Thank you for your feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Very easy and quick way to buy house insurance online, it was also the cheapest quote by 20%. I would recommend to anyone!”

Helpful Report

Posted 3 years ago

We aim to be the best Mike! We're delighted we managed to save you money! Thank you, Angela at The HomeProtect Team.

Posted 3 years ago

“A very easy negotiated site ,excellent service and competitive pricing policy .A first rated service .”

Helpful Report

Posted 3 years ago

That's what we like to hear Andy! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Roof blew off in the storm earlier this year. Although it took a while they paid out in full and kept me informed throughout the process. Excellent job.”

Helpful Report

Posted 3 years ago

We strive to take on the stress of making a claim so you don't have to Mark! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“The first”

Helpful Report

Posted 3 years ago

Thank you for your 5 star review Mehareg! Angela at The HomeProtect Team.

Posted 3 years ago

“This is the second year we have renewed our home insurance with Home Protect. We take every precaution not to call on the company under the insurance. Our house is in a quiet rural area and it is good to know we are well protected.”

Helpful Report

Posted 3 years ago

We like to stay loyal to our customers! Thank you Alex for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very competitive quote and easy to deal with”

Helpful Report

Posted 3 years ago

We aim to please! Thank you for your 5 star review! Angela at The HomeProtect Team.

Posted 3 years ago

“Provided good cover at a reasonable price. No hassle easy to understand and complete the proposal for home and content insurance. Documents transferred across without delay.”

Helpful Report

Posted 3 years ago

We like to make your experience as easy as we can David! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Very competitive quote and easy to deal with”

Helpful Report

Posted 3 years ago

We aim to please Rosie! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very efficient service and at a good price”

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Posted 3 years ago

We aim to please Nick! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Great price and easy to work with”

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Posted 3 years ago

We aim to please Nicole! Thank you for your 5 star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very easy to renew and at a very good price. Building and contents covered with a few clicks on the keyboard, taking the stress away.”

Helpful Report

Posted 3 years ago

That's what we like to hear Marina! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“Fantastic coverage of our first home at a great price.”

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Posted 3 years ago

That's what we like to hear Sunny! Congratulations on your new home! Angela at The HomeProtect Team.

Posted 3 years ago

“Easy to use website and thorough. I have 250 year old cottage and want to make sure covering my building and contents expertly. Seems I am.”

Helpful Report

Posted 3 years ago

You sure are Iain! We're delighted to see you have had a 5-star experience with us. Thank you, Angela, at The HomeProtect Team.

Posted 3 years ago

“All completed online, easily and at a competitive price against other companies who offer home insurance during a renovation”

Helpful Report

Posted 3 years ago

We like to make your journey as hassle-free as we can! Thank you for your 5-star review. Angela at The HomeProtect Team.

Posted 3 years ago

“Very user-friendly process online and straightforward, when you have the information about your property to hand. Telephone lines are answered within an a exceptional time frame and advisors are helpful and polite. Price was the cheapest on the market and after adding the extra bits, which made it a great policy, it was still a very very good price.”

Helpful Report

Posted 3 years ago

That's what we like to hear Christopher! Thank you for your great feedback. We're thrilled you have had a 5 star experience with us. Angela at The HomeProtect Team.

Posted 3 years ago

Homeprotect is rated 4.4 based on 3,301 reviews