Homeprotect Reviews

4.4 Rating 2,635 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,635 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Great price offered through a comparison site but I still had a few questions . Very helpful guy on the phone talked me through all my concerns . Wound strongly recommend .
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Posted 2 years ago
We are always happy to help Jim! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Excellence experience from start to finish!
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Posted 2 years ago
That's what we like to hear Eric! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Was dealt with very professionally answered all my questions clearly Came back with a very competitive quote Thank you will insure with you again great service
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Posted 2 years ago
We like to make insurance easy Ann! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 2 years ago
From start to finish this was truly the most easy painless insurance company to deal with. Quotes very easy, response superb, prices very good for the cover you get. Documentation / email information clear. Have already recommended them to family members.
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Posted 2 years ago
That's what we like to hear Ronald! We are thrilled you have had a 5 star experience with us! Thank you Angela at The HomeProtect Team.
Posted 2 years ago
My questions were answered satisfactorily and price was very competitive. A promised call back was prompt and an update to our policy made without any fuss. Excellent service.
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Posted 2 years ago
We like to take the stress of insurance away from you Ron! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
It’s that time of the year for annual bills, you keep getting advert to join other companies, but home protect a quick phone call and a quick review and a discount 5 star
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Posted 2 years ago
We like to stay loyal to our customers Mick! Great to see you have had a 5 star experience with us. Thank you Angela at The HomeProtect Team.
Posted 2 years ago
I don't really leave reviews, but Hacknet Credit Specialist was exceptional. Hacknet was fast and very professional. He was quick in all process in fixing my credit report. During last Year 2021 I had an issue with my auto loan which affected my credit score which ultimately was preventing me from getting a good rate for a mortgage. He went through my report and removed all negative entries including the debts I had and increased my score to 799plus across all bureaus. I feel that he is not really in for the money, but just want to help people so they can achieve their goal. You can reach him via Hacknet567 at gmail dot com/ 646 450 2754. For credit solutions
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Posted 2 years ago
Hi James, It seems you have reviewed the incorrect company as we trade as HomeProtect and provide buildings and contents insurance. Great to see you had a 5 star experience with Hacknet Credit Specialists though ;). Thank you Angela at The HomeProtect Team.
Posted 2 years ago
I'm very happy to have you as my home insurance, Impressed with the fast 24 hour service l was provided with a heating situation to hhave sorted it out very quickly. Thankyou
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Posted 2 years ago
That's what we like to hear Darlene! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 2 years ago
Straight forward, quick and easy
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Posted 2 years ago
We like to make your journey as easy and hassle free as we can! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Friendly and easy to use website
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Posted 2 years ago
Were always happy to help! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Very happy with the price and staff were very helpful on the telephone. 😛
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Posted 2 years ago
We are always happy to help Brian! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Great service freindly and helpfull advice, never had to claim so cant comment on that.
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Posted 2 years ago
Fingers crossed you never have to make a claim! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 2 years ago
New customer & haven't needed to claim however good communication when needed.
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Posted 2 years ago
Fingers crossed you never have to make a claim! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 2 years ago
Easy to use website and Competative prices.Would certainly recommend
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Posted 2 years ago
We like to make your journey easy Steve! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 2 years ago
New Customer, Excellent Professional service. Many Thanks
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Posted 2 years ago
We aim to please Phil! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
After reading the reviews and what was included in the terms and conditions HomeProtect represented the sll round best value.
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Posted 2 years ago
We aim to please Steve! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 2 years ago
So far they have been brilliant. I’ve been able to get through without a lengthy wait and my queries have been resolved with speed and professionalism.
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Posted 2 years ago
We aim to please Janet! Great to see you have had a 5 star experience with us. Thank you Angela at The HomeProtect Team.
Posted 2 years ago
Straightforward easy to deal with and understand firm
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Posted 2 years ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Home Protect emailed me the renewal premium. I had few queries which was explained t me in detail by the advisor. I will recommend Hope Protect insurance to my friends and relatives.
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Posted 2 years ago
We are always happy to help Kapoor! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
The claim we made with HomeProtect following Storm Arwen was dealt with very efficiently. Due to an overwhelming number of phone calls to them it was hard to contact them initially, but after that everything went very smoothly and all our problems were resolved very satisfactorily indeed. Many thanks to all who helped us. You made a difficult situation so much better.
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Posted 2 years ago
Sorry to hear you had to make a claim, Were delighted we managed to take the stress away from you. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Homeprotect is rated 4.4 based on 2,635 reviews