Homeprotect Reviews

4.4 Rating 2,635 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,635 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Quick to respond to my claim
Helpful Report
Posted 2 years ago
Great to see we could reduce the stress of a claim Ailsa! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Very easy to use site and not confusing like most other insurance providers
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Posted 2 years ago
We like to make your journey easy James! Thank you for your 5 star review, Angela, at The HomeProtect Team.
Posted 2 years ago
Went so smoothly I didn’t even notice renewed automatically each year. I don’t need to worry about it
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Posted 2 years ago
We like to make your journey as easy and hassle-free as we can. Thanks for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
First class service,Very straightforward claims procedure.
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Posted 2 years ago
Great to hear Roy! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
I have been with HomeProtect for a few years now and find their Customer Service Agents extremely helpful. The main reason I am stating this is that they really listen to me and fully understand as a Senior Citizen I rely on their guidance and they have helped me to buy the best insurance for my budget.
Helpful Report
Posted 2 years ago
We are always happy to help you Sandra! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 2 years ago
It was really straight forward to join and the policy they offer is great.
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Posted 2 years ago
Great to hear Louise! Thank you for your 5-star review. Angela at The HomeProtect Team.
Posted 2 years ago
HomeProtect were very competitive and easy to join when I was struggling to find insurance on a second home. Keep up the good work!
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Posted 2 years ago
We strive to offer cover that others can't Alan so it's great to see we could do that for you. Thank you for your 5-star review. Angela at The HomeProtect Team.
Posted 2 years ago
Signing up for a policy with Home Protect was easy and quick. The first time all it took was a single telephone call; renewal was even easier - just a quick exchange of emails! Their policy is easy to read and understand and, most importantly, it is also very good value for money.
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Posted 2 years ago
We like to make your journey with us as easy and hassle-free as possible. Thanks for your 5-star review Don! Angela at The HomeProtect Team.
Posted 2 years ago
Superb company for a person with a criminal conviction to get insurance with. They treat you like a human being unlike some other insurers. Good price and competitive given my background
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Posted 2 years ago
We strive to offer cover that others can! Thank you for your 5 star review were thrilled we could help you. Angela at The HomeProtect Team.
Posted 2 years ago
Great service
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Posted 2 years ago
Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
So far so good - not had to make a claim, and that will be the real test if I have to - but so far the process has been simple.
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Posted 2 years ago
Fingers crossed you never have to make a claim Chris! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .
Homeprotect 5 star review on 21st December 2021
Helpful Report
Posted 2 years ago
Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 2 years ago
Easy website, user friendly, great prices, done in a flash and can add or take away extras you do or don't need.
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Posted 2 years ago
We like to make your journey easy Dawny! Great to see you had a 5 star experience. Angela at The HomeProtect Team.
Posted 2 years ago
Straightforward, great price and cover, easy to tailor to your needs.
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Posted 2 years ago
Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
First time I used compare the market with my daughter found it very clear and informative covering most situations and a good price
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Posted 2 years ago
We aim to please Jennifer! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Have used this company for several years now. Always very helpful if you need to contact them. Would definitely recommend them.
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Posted 2 years ago
That's great to hear! We're always happy to help! Angela at The HomePfrotect Team.
Posted 2 years ago
Having booked my insurance through home protect we were very happy with the support and professional manner that I was dealt with. I have no hesitation of recommending Homeprotect.
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Posted 2 years ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Quick, easy and efficient. reasonable price. Very good on communicating progress and issue of policy .
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Posted 2 years ago
That's what we like to hear Saeed! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Have renewed again with Home Protect which not only gives me a good price for my needs (I own a Grade II Listed cottage) it gave me some valuable legal advice included in the price. Will certainly remain with them if they maintain their level of protection. Their website is simple to navigate, and if you need to actually speak with someone this is very easy to do.
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Posted 2 years ago
We like to stay loyal to our customers! Thank you for your 5 star review. We are delighted to have you with us for another year. Angela at The HomeProtect Team.
Posted 2 years ago
Really easy to talk to and organise
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Posted 2 years ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Homeprotect is rated 4.4 based on 2,635 reviews