Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.48

4.5 Rating 3,889 Reviews

90 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good efficient service as always.”

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Posted 6 years ago

Glad that we were able keep things quick and simple for you. Thanks for the top review. Zoe from the HomeProtect Team

Posted 6 years ago

“Customer service was very good and will recommend you to others”

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Posted 6 years ago

We pride ourselves on the service we provide, so pleased the staff member you spoke with lived up to this. Zoe from the HomeProtect Team

Posted 6 years ago

“Hi I didn't realise that you could get the type of insurance that I wanted. They put me at ease.”

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Posted 6 years ago

We aim to please Jenny! Happy we could put your mind at ease. Thanks for the 5 star review. Zoe from the HomeProtect Team

Posted 6 years ago

“Very helpfall gentleman on phone helped explane what i needed but imsted sumthing and call back a lady arnsered and fixed the imstak admin very helpfall thank you all”

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Posted 6 years ago

Thanks for taking the time to give us a positive review Stephen. Zoe from the HomeProtect Team

Posted 6 years ago

“Every good the gentleman l spoke to hepled no end. He explaned wich parts were relevent. But i mist sumthing and i call back and spock to nice lady and sorted things out thank you all For your help”

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Posted 6 years ago

That's what we like to hear Stephen! Really pleased our team were able to help you. Zoe from the HomeProtect Team

Posted 6 years ago

“Spoke to advisor to ensure I had completed online information correctly . She was very helpful and corrected a couple of details I was not sure about as property empty with probate granted for sale . Thanks . Easy to arrange , reasonable pricing and good cover for empty property . Would use again. Insurance can be a complicated issue so glad we could pick up the phone and run through saved quotation.”

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Posted 6 years ago

Thanks for leaving us such a nice review. I'm glad we were able to take the hassle out of insurance for you. Zoe from the HomeProtect Team

Posted 6 years ago

“Very easy to set up, it has given me peace of mind”

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Posted 6 years ago

Good to hear we've been able to give you peace of mind Clare. Thanks for the great review. Zoe from the HomeProtect Team

Posted 6 years ago

“Trying to ensure my Dad's house after his recent death. No problems setting this up and the website was very clear about what to do in such circumstances. thanks”

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Posted 6 years ago

I'm so sorry to hear about your Dad's passing, my deepest condolences to you and your family. Thank you for taking the time to share a good review and I’m glad we were able to help make tough situation a little bit easier. Take care. Zoe from the HomeProtect Team

Posted 6 years ago

“Straight forward registration. No problem .”

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Posted 6 years ago

Thank you for your feedback on our website, I'm glad it was a straightforward process for you. Zoe from the HomeProtect Team

Posted 6 years ago

“so far so good 👍🏽👍🏽👍🏽”

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Posted 6 years ago

Thumbs up back at you Jason for your positive review! Zoe from the HomeProtect Team

Posted 6 years ago

“Easy on line sign up. I had some additional questions and got someone on the phone quickly and he was very helpful and pleasant.”

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Posted 6 years ago

That's what we like to hear! Really pleased our team were able to help you. Zoe from the HomeProtect Team

Posted 6 years ago

“Great service and insurance cover at a reasonable price”

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Posted 6 years ago

Thanks for taking the time to give us such positive feedback. Zoe from the HomeProtect Team

Posted 6 years ago

“This is the start of year three with this company. I would definitely recommend.”

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Posted 6 years ago

Music to our ears to have such a loyal customer Rona. Thanks for sticking with us. Zoe from the HomeProtect Team

Posted 6 years ago

“Easy to organise cover. All done online”

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Posted 6 years ago

Thanks for the review Nicky, it's great to hear that our online service was seamless for you. Zoe from the HomeProtect Team

Posted 6 years ago

“Service was good. Some times filling in boxes is difficult as you need to answer outside of their parameters. However the cover offers all aspects of my requirements, so overall I’m happy!”

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Posted 6 years ago

Glad to hear we could tick all the boxes for you Gail. Thanks for the top review. Zoe from the HomeProtect Team

Posted 6 years ago

“This was a straight forward process all the way through, clear and simple insurance. Would definately recommend!!!”

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Posted 6 years ago

Clear and simple is just the way it should be for our customers. Fantastic to hear we could provide that for you Dave. Zoe from the HomeProtect Team

Posted 6 years ago

“Great service, competitive pricing. No hassle renewal”

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Posted 6 years ago

A no hassle, simple service is what we want all our customers to experience. Thanks for the five star review. Zoe from the HomeProtect Team

Posted 6 years ago

“Easy transition from previous provider, very happy with service”

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Posted 6 years ago

We're happy to hear you've had a seamless experience to join us Chris. Zoe from the HomeProtect Team

Posted 6 years ago

“Easy process good price”

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Posted 6 years ago

Thanks for taking the time to give us a positive review. Zoe from the HomeProtect Team

Posted 6 years ago

“Helpful staff - no messing about, just straight on the case.”

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Posted 6 years ago

That's what we like to hear about our staff! Zoe from the HomeProtect Team

Posted 6 years ago

Homeprotect is rated 4.5 based on 3,889 reviews