Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.45

4.5 Rating 3,390 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,390 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, good experience thus far. I've never had to make a claim so cannot comment on that process”

Helpful Report

Posted 5 years ago

Great to hear that you've had a good experience with us so far Jen. Thank you for the top mark review. Zoe from the HomeProtect Team

Posted 5 years ago

“Very easy to do over the phone, very helpful service and a very competitive quote, which we ended up going with after checking out others.”

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Posted 5 years ago

Brilliant to hear we could tick all the boxes for you. Thank you for choosing HomeProtect. Zoe from the HomeProtect Team

Posted 5 years ago

“Very clear cover details and very competitive with the market.”

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Posted 5 years ago

It's fantastic news that we were able to give you the right cover and for a good price. Thanks for the five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“The process was very quick and easy”

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Posted 5 years ago

Wonderful to hear everything has been straightforward for you Robert, that's just how it should be in our eyes. Zoe from the HomeProtect Team

Posted 5 years ago

“Like how Home Protect displays their paperwork in such a visual, clear and simplistic way.”

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Posted 5 years ago

We like to keep things as clear and simple as possible and I'm really pleased you agree. Thanks for taking the time to leave us such a brilliant review. Zoe from the HomeProtect Team

Posted 5 years ago

“Your Agent was patient and kind and went through everything with me Thoroughly. I would 100% recommend you on. Thank you.”

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Posted 5 years ago

That's what we like to hear Stephen! Really pleased our team were able to help you. Thank you for your recommendation it means the world to us. Zoe from the HomeProtect Team

Posted 5 years ago

“helpful and friendly staff. easy to do over the phone. all questions answered. pricing good.”

Helpful Report

Posted 5 years ago

Delighted to have you as a customer, and glad our level of service was five star for you. Zoe from the HomeProtect Team

Posted 5 years ago

“very straight forward and the policy very easy to understand”

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Posted 5 years ago

Thank you for your review, I'm glad it was a straightforward process for you. Zoe from the HomeProtect Team

Posted 5 years ago

“Well done great service”

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Posted 5 years ago

Thank you for your five-star review Harjit, we really appreciate it. Zoe from the HomeProtect Team

Posted 5 years ago

“Price was a bit higher than expected but otherwise ran smoothly for renewal”

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Posted 5 years ago

Thanks for taking the time to give us a positive review. Zoe from the HomeProtect Team

Posted 5 years ago

“Very easy online application, one of very few companies who would insure our contents because my partner runs her seamstress business from home which involves customers visiting on a regular basis. Very difficult to say how competitive this company is, but on the whole they were, compared with the odd couple of companies that did quote, more competitive, offering the best terms. I’ll await with interest to see what happens to premiums at renewal date, will no longer be a “new” customer! but I will certainly give them the opportunity to retain my business. I’m hoping for a long association .”

Helpful Report

Posted 5 years ago

Thanks so much for choosing HomeProtect as your insurer and we hope it's a long association too. Thank you for the five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“Very helpful not deviated from the quoted plan as an elderly lady I thank you for your help and ease of purchase plan would highly recommended your company regards Mrs Williams x”

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Posted 5 years ago

We like to keep things as clear and simple as possible, and I'm really pleased you agree. Thanks for taking the time to leave us such a brilliant review Carol. Zoe from the HomeProtect Team

Posted 5 years ago

“A quick and easy process with great service”

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Posted 5 years ago

Glad that we were able to keep things quick and easy for you Diana. Thanks for the five star review. Zoe from the HomeProtect Team

Posted 5 years ago

“I was very impressed - the quote was extremely competitive given that we have a fair amount of work to complete on the house. Extremely good ratings and customer reviews give piece of mind. Very quick process and can manage in a number of ways. Would happily recommend!”

Helpful Report

Posted 5 years ago

Thank you for the five star review Michael. I'm glad we can give you peace of mind. Zoe from the HomeProtect Team

Posted 5 years ago

“Renewed with Homeprotect for a second year. Price jumped by around 20 percent but they were still competitive against a quick check on a price comparison website. With everything else going on this year and with my last insurer going bust, I couldn't be bothered to spend a lot of time seeking the very best price so they keep my business for now. Not had to make any changes or claims, so can't make any judgement there.”

Helpful Report

Posted 5 years ago

Thanks so much for choosing HomeProtect as your insurer Kevin. We're always here whenever you need us. Zoe from the HomeProtect Team

Posted 5 years ago

“After doing a bit of searching online for an insurance broker who dealt with insuring properties with previous subsidence claims . I found these people . Who were not only very friendly and helpful but were also very realistic in their approach. I wouldn't hesitate in recommending them to anyone . Best suggestion I can think of is give them a call and see what they can do for you . I would be happy to verify to anyone that oam a bonofide customer and that what I have put here is 100 percent genuine . Thankyou from Rebecca and eave xxx”

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Posted 5 years ago

Brilliant to hear we could tick all the boxes for you Rebecca. Thank you for your loyalty and brilliant review, your recommendation means the world to us. Zoe from the HomeProtect Team

Posted 5 years ago

“Effortless cover for peace of mind”

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Posted 5 years ago

Thank you for the five star review Michael. I'm glad we can give you peace of mind. Zoe from the HomeProtect Team

Posted 5 years ago

“This is now our second year with HomeProtect. Some minor changes required to the policy result taken care of and each point of contact has been friendly and straight forward. We haven't had to make a claim yet so cannot vouch for the process. But so far so good”

Helpful Report

Posted 5 years ago

Great to hear that you've had a good experience with us so far. Thanks for your loyalty and sticking with us two years in a row. Zoe from the HomeProtect Team

Posted 5 years ago

“I have had Home Protect insurance for several years. The policy suits my needs (self employed working from home), offering a very competitive price. I was really pleased that this years premium was almost the same as last. I check on line for the best price and none could beat Home Protect.”

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Posted 5 years ago

Music to our ears to have such a loyal customer. Thanks for sticking with us. Zoe from the HomeProtect Team

Posted 5 years ago

“Couldn’t be happier with my insurance policy the price was brilliant for content and building really good and so simple to do no hassle at all really brilliant thank you so much I”

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Posted 5 years ago

Thanks for leaving us such a nice review Darron. I'm glad we were able to take the hassle out of insurance for you. Zoe from the HomeProtect Team

Posted 5 years ago

Homeprotect is rated 4.5 based on 3,390 reviews