Hi,
Thank you for your 5 star review, I am pleased to hear that you have found our prices to be extremely competitive and our staff really helpful.
Kind regards,
Connor
Grove & Dean
Hi David,
Thank you for your 5 star review, I am pleased to hear that you have been satisfied with our services for the recent years.
Your continued business with us is highly appreciated.
Kind regards,
Connor
Grove & Dean
“Had a fraud attack on my bank that lead to my payment bouncing, instead of letting me repay they cancelled my insurance, even though the company that deal with the credit agreements were happy for me to make payment.
Totally unacceptable behavior, and yes it was that simple.”
Hi
Thank you for bringing this to our attention and apologies for any inconvenience caused.
If you would like us to investigate this matter further, please submit a feedback form found in the Existing Customer menu on www.grove-dean-insurance.co.uk and a dedicated team will look into your concerns.
Kind regards
Emma
Grove & Dean
Hi Richard
Thank you for sharing your feedback and apologies for the long wait you experienced.
If you still require assistance please don't hesitate to let me know.
Kind regards
Emma
Grove & Dean
“As a classic car owner who only uses the car occasionally I rate Grove and Dean second to none. Next year hope they can do my house and contents insurance as well.”
Hi Ronald
Thank you for your 5 star review, I am glad you are satisfied with the service that we have been able to provide you with at Grove & Dean.
Kind Regards
Connor Newman
Grove & Dean
Hi Martin,
Thank you for your positive review, I am pleased to hear that we were able to provide you with the cover you required for your motorcycle.
Kind Regards
Connor Newman
Grove & Dean
Hi Paul,
Thank you for your 5 star review, I am happy to hear that your are highly satisfied with the level of customer care we provide here at Grove & Dean.
Kind Regards
Connor Newman
Grove & Dean
Hi Julian,
Thank you for your 5 star review, I am pleased to hear that you are pleased with the level of customer care you were provided with.
Kind Regards
Connor Newman
Grove & Dean
“I try to stay with an insurance company. But on renewal time was faced with a massive increase and when compared dot com the renewal was double what new insurers cost. So I jumped ship to another company. Your tele sales seemed not to care almost expected me to move off. Perhaps you catch many people who drift to renewal and handle a massive increase..if I lost customers like this I would be not a happy man..”
Hi David,
Thank you for your 5 star review, I am happy to hear that we have been able to provide you with an insurance policy that meets your needs and requirements.
Kind Regards
Connor
Grove & Dean
Hi Inna,
Thank you for your 5 star review, I am pleased to hear that your are highly satisfied with our hassle free service.
Kind Regards
Connor Newman
Grove & Dean
Hi Tracey,
Thank you for your 5 star review, I am pleased to hear that we were able to save you time and money when purchasing your insurance policy.
Kind Regards
Connor Newman
Grove & Dean
Hi Neville,
Thank you for your positive review, I am happy to hear that our operators were able to help you come to a conclusion when solving your queries quickly and efficiently.
Kind Regards
Connor Newman
Grove & Dean
Hi,
Thank you for your 5 star review, I am happy to hear that you are satisfied with our process of purchasing an insurance policy with us.
Kind Regards
Connor Newman
Grove & Dean
Hi,
Thank you for your 5 star review, I am glad to hear that we provided you with a hassle free competitive insurance quote.
Kind Regards
Connor Newman
Grove & Dean
Hi,
Thank you for leaving us a 5-star review. I'm delighted to hear that you are satisfied with the service provided.
Best regards,
Callum
Grove & Dean
