“When we first took out our policy a year ago the man was very helpfull but when I sent 3 emails asking them to help me locate what type of policy I had no one bothered to answer me I still dont know”
“Excellent customer service. Really helpful and answered all my questions. The renewal price they found was better than the quotes I found by myself. I was more than happy to renew.”
“I always look round for a good deal. I am disappointed at the number of emails from you and Premium Credit (11 in total). Also having filled in details on a comparison site and paid a deposit the first email I received from you was marked URGENT! making me worried about my insurance. It was basically going over all the information that I had submitted on the comparison site ? Were you trying to trip me up ? As my dad always said "Insurance is only as good when you have to make a claim"
Yours M.Fawcett”
