Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.68

4.7 Rating 2,805 Reviews

93 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,805 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

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English

“Altogether helpful but not very competent. Took insurance out with paid monthly installments. Broken link sent countless times to sign agreement. Phoned grove and Dean, gave details over the phone and still received threatening emails to cancel my policy. Eventually paid by card in full. Way too stressful to pay in installments. Advisers not very helpful either. Just wanted you to keep the installment plan.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to share this review with us. Your feedback is appreciated. We apologise for any negative experience with the credit agreement. We can see the issue has now been resolved with payment being made in full, if you have any further queries please contact us via live chat and we will happily assist. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Very helpful and easy to deal with.”

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Posted 1 year ago

Hi, Thank you so much for your wonderful 5-star review, Anne! We're thrilled to hear that you found our team helpful and easy to deal with. It's our goal to provide a seamless experience for all of our clients, and your positive feedback truly motivates us. We look forward to assisting you again in the future! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Excellent service and trouble free communication staff always courteous”

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Posted 1 year ago

Hi, Thank you so much for your outstanding 5-star review, Michael! We're delighted to hear that you experienced excellent service and found our communication trouble-free. Our team takes great pride in being courteous and helpful, and your kind words mean the world to us. We look forward to assisting you again soon! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Seamless screen based procedure at a very competitive price.”

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Posted 1 year ago

Hi, Thank you for your wonderful 5-star review, Guy! We're delighted to hear that you found our screen-based procedure seamless and our pricing competitive. We strive to provide a smooth experience for our clients, and your feedback is greatly appreciated. We look forward to serving you again in the future! Best wishes, Molly Grove & Dean

Posted 1 year ago

“So far excellent service”

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Posted 1 year ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to know that you've experienced excellent service with us so far. Your satisfaction is our top priority, and we’re committed to maintaining this level of service for you. Looking forward to assisting you again soon! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Didn't know about the automatic renewal,but at least you got a better deal for me than LV but still £125 more than last year try and get it cheaper for me next year A N Coaker.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 4-star review! We appreciate your feedback regarding the automatic renewal and are glad to hear you received a better deal compared to your previous provider. We understand the importance of keeping costs down, and we’ll strive to find you an even more competitive rate for next year. Thank you for choosing Grove & Dean, and we look forward to serving you again soon! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Renewed with Grove and Dean, everything explained fully and in an understanding way.”

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Posted 1 year ago

Hi, Thank you for your excellent 5-star review! We’re thrilled to hear that you found everything fully explained and easy to understand during your renewal with us. Your clarity is our commitment, and we appreciate your trust in Grove & Dean. We look forward to assisting you again in the future! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Dealt with my car insurance quickly and at a competitive price.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your wonderful 5-star review! We’re delighted to hear that we were able to handle your car insurance swiftly and provide a competitive price. Your satisfaction is our priority, and we look forward to assisting you again in the future! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Excellent service and good prices also a breakdown service that I have found both times I used it to be very efficient”

Helpful Report

Posted 1 year ago

Hi, Thank you for your fantastic 5-star review! We're so pleased to know you had a great experience with our service and found our breakdown service efficient. Your feedback means a lot to us, and we look forward to continuing to support you in the future! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Pleased with my dealings thus far, have yet to make a claim and test them that way.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive 4-star review! We're glad to hear you’ve had a pleasing experience with us so far. We appreciate your patience as you await the opportunity to test our service through a claim, and we’re here to assist you whenever that time comes. Your feedback is important to us! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Hi, Thank you for your excellent 5-star review! We’re thrilled to hear that you experienced our service as top-notch. Your feedback is greatly appreciated, and it inspires us to continue delivering our best. We look forward to serving you again! Best wishes, Molly Grove & Dean

Posted 1 year ago

“easy transaction action polite and helpful 🙂”

Helpful Report

Posted 1 year ago

Hi, Thank you for your wonderful 5-star review! We're delighted to hear that you found the transaction easy and our team polite and helpful. Your feedback truly makes our day, and we’re always here to assist you with any future needs. Best wishes, Molly Grove & Dean

Posted 1 year ago

“Always very helpful and great service. Friendlystaff always looking for tbestbquotes. Highly recommended”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our service helpful and our staff friendly. Your recommendation means the world to us, and we’re always here to find you the best quotes. Looking forward to helping you again soon! Best wishes, Molly Grove & Dean

Posted 1 year ago

“Very pleased with the help with my insurance quotes the staff can't do enough to get you the best quote”

Helpful Report

Posted 1 year ago

Hi Malcolm, Thank you for your fantastic 5-star review! We're delighted to know that our team was able to assist you in finding the best insurance quotes. Your satisfaction is our priority, and it’s great to hear that our staff made such a positive impression. Kind Regards, Emily Grove & Dean

Posted 1 year ago

“Brilliant team . Very efficient”

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Posted 1 year ago

Hi, Thank you for your amazing 5-star review! We’re so pleased to hear that you found our team to be efficient. Your kind words motivate us to keep delivering the best possible service. We look forward to assisting you again in the future! Best wishes, Molly Grove & Dean

Posted 1 year ago

“It is nice to deal with a person, instead of struggling with a computer.”

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Posted 1 year ago

Hi William, Thank you for your great 4-star review! We're thrilled to hear that you appreciated the personal touch in our service. We believe that connecting with our clients directly is key to providing the best support possible. Your feedback is greatly valued, and we hope to assist you again soon. Best wishes, Molly Grove & Dean

Posted 1 year ago

“Good service but price hike this year will mean I won't renew next year I thought being a broker service they would be on my side”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you for sharing your thoughts with us. We're glad to hear you found our service good, but we're sorry to learn about your concerns regarding the price hike. We strive to provide competitive rates while being on our clients' side, and your feedback is invaluable as we continue to improve. We hope you'll consider us again in the future. Best wishes, Molly Grove & Dean

Posted 1 year ago

“The policy i purchased suited myself it was also just what I needed thanks.👍”

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Posted 1 year ago

Hi, Thank you for your wonderful 4-star review! We're really glad to hear that the policy you purchased suited your needs perfectly. Your satisfaction is important to us, and we hope to continue providing great service in the future. Best regards, Molly Grove & Dean

Posted 1 year ago

“On the ball with costs”

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Posted 1 year ago

Hi, Thank you for your fantastic 5-star review! We’re delighted to hear that you found us to be on the ball with costs. Your positive experience means a lot to us, and we’re always here to help. Best regards, Molly Grove & Dean

Posted 1 year ago

“Very helpful”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your positive feedback on Grove & Dean Private Clients. We are thrilled to hear that our team was very helpful in assisting you. Best regards, Molly Grove & Dean

Posted 1 year ago

Grove & Dean Private Clients is rated 4.7 based on 2,805 reviews