Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Peter Best
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“Very difficult to actually get in touch with a person to speak to. Waited on the phone for over 4hours at different times, attempting to contact. (Approx 45 mins per call to no avail):”
We are sorry for any call waiting experienced due to an unexpected high level of calls. We can confirm that your comments have been passed onto the relevant department manager.
Kind regards,
Nick
Grove and Dean.
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service.
Kind regards,
Nick
Grove & Dean
“Still unable to print out the insurance documents on the system I normally use. I would prefer them sent by post if at all possible. Otherwise I will ask my wife to locate the documents on another laptop system.
Many thanks
John Prior”
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service.
Kind regards,
Nick
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service.
Kind regards,
Nick
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service.
Kind regards,
Nick
Grove & Dean
“Last year's insurers, Aviva, wanted to double my premium (100% increase). I settled on Grove & Dean for a 40% increase and have rated 3 stars because the value will be determined by the way they treat clients and deal with claims, etc. which remains to be seen. Needless to say I am very disappointed with the market prices increasing when I have an unblemished record going back over 20 years.”
Hi,
Thank you for your review, we will endeavour to make sure our customer service is of a high level for yourself this year and continue to keep your custom.
Kind Regards,
Nick
Grove and Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service.
Kind regards,
Nick
Grove & Dean
English
