Hi Roger
Thank you for the 5 star review! I am pleased our service is first class.
Should you require any further assistance, please don't hesitate to contact us.
Kind regards
Emma
Grove & Dean
Hi Peter
Thank you for taking the time to share your feedback with us, I am pleased to read such positive comments.
For any further assistance, please don't hesitate to contact us.
Kind regards
Emma
Grove & Dean
“I've been with Grove & Dean Privatr Client's some years now. It's refreshing to find a company in the insurance industry that works for it's clients. Unlike previous insurance companies who automatically put your premium up until you complain...Grove & Dean seek the best deal on your behalf. That's why they have retained me as a client.”
“HO19124032
too many people involved being bullied about an invoice 14 days or the claim being shut down.The adjuster who came out advised us to wait a few months, because of dampness”
Hi Tajinder
Thank you for sharing your feedback.
Our policies are subject to underwriting criteria however if you would like us to look into any concerns please don't hesitate to contact us.
Kind regards
Emma
Grove & Dean
Hi Roderick
Thank you for bringing this to our attention and apologies that you feel this way.
If you would like me to look into any concerns, please visit www.grove-dean-insurance.co.uk and submit a feedback form.
Kind regards
Emma
Grove & Dean
Hi Robert
Thank you for sharing your feedback.
We are sorry if you are unhappy with our validation procedure. All purchased policies are validated by our Sales Support team to ensure that full cover is in place should a claim occur.
We are also provided preferential rates from our panel of insurers for validating all purchased policies which are then passed onto our policyholders within their premiums.
I hope the above explains why we have this procedure in place but if you would like us to look into any concerns please don't hesitate to submit a feedback form, found in the Existing Customer menu on our website.
Kind regards
Emma
Grove & Dean