Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.65

4.7 Rating 2,449 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,449 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

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“Best service”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, we are happy to know your are satisfied with our services. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Service was very polite and well informed.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, we are happy to know your are satisfied with the service from our team. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Used Grove & Dean for the last 6 years. Always give great service & competitive rates”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, we are happy to hear of your experience and are glad you have renewed with us for another year. Kind regards, Molly Grove & Dean

Posted 1 year ago

“I have not received certificate of insurance as to date 7 February”

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Posted 1 year ago

Hi, Thank you for sharing a positive rating, your documents including the certificate have now been re sent to your online customer account and email address. Kind regards, Molly Grove & Dean

Posted 1 year ago

“very easy company to deal with, would recommend”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service from our team. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Received a renewal quote that was way too high, went on Meerkats and found a much better deal - channeled through Grove & Dean. Go figure.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are happy to know you are pleased with the premium we have offered. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Very pleasant and very quick to sort out my insurance”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving us a 5 star review, we are glad to hear you are so pleased with the service from our team. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Been with Grove and Dean for a few years no had excellent service throughout the time been with them first class service”

Grove & Dean Private Clients 5 star review on 5th February 2024

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your 5 star review with us, we are happy to hear of your positive experience. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Effortless service and a good price for the cover.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are glad to know you are pleased with the service and policy premium. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Excellent services”

Helpful Report

Posted 1 year ago

Hi, Thank you we appreciate the time taken to leave us a 5 star review and are happy to know you are pleased with the service from our team. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Excellent service leading to total customer satisfaction”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star positive review, we appreciate the feedback and are happy to hear of your experience. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Good price for the first year, but got charged more when I submitted my agreed value form, which i was told would last for three years, so thought it might be worth the extra cost. When it came to renewal, the price had gone up a bit and the underwriter changed, excess was more too. Decided to renew because I had the agreed value, only to be told afterwards that I had to submit another agreed value application because the underwriter had changed, but it would be free of charge. I submitted the forms again, same ones & information I had previously submitted and then got told I had to pay more because I hadn't previously declared the 5 speed gear box, which I obviously had when I previously sent in the forms as well as when I originally took out the first policy. Anyway, all MGB's have a five speed box, i.e. 4 forward gears and overdrive. Luckily, my policy hadn't started, so due to all the mis information and unhelpful staff, I decided to cancel the renewal, got a full refund and went elsewhere for my insurance.”

Helpful Report

Posted 1 year ago

Hi, We are sorry to hear of the problems encountered when renewing, unfortunately we do have to re request Agreed Value when changing to a new provider. However, we do appreciate this can be frustrating and should you wish to discuss this further please contact us via our website using live chat or feedback form and we will be happy to help. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Straight forward no nonsense very good response”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are glad to know you are happy with our services. Kind regards, Molly Grove & dean

Posted 1 year ago

“Easy to deal with, excellent customer service and priced with the right risk management monitoring.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, we are happy to hear you are pleased with the polic premium and service from our team. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Efficient and very cheap compared to my previous insurance”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star positive review, we appreciate the feedback and are happy to hear of your experience. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Very good and their service is excellent when required”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star review, we are glad to know that you are happy with the service we provide. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Great choice of insurance company”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, we are very glad to know you are happy with our services. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Having joined these guys for the first time as brokers of insurance, I e had a pleasant experience and they have been helpful in all aspects from the beginning middle and to the final so big up to all the people there and look forward speaking to you guys if I need to.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are pleased to know you are happy with the service from our team. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Excellent all round. I could not fault any aspect of their service from beginning to end.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your review with us, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 1 year ago

Grove & Dean Private Clients is rated 4.7 based on 2,449 reviews