Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.68

4.7 Rating 2,804 Reviews

93 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

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English

“Very good service”

Helpful Report

Posted 8 months ago

Hi Paul, Thank you for your fantastic 5-star review! We are so pleased to hear that you received very good service from us. Your feedback is greatly appreciated, and it motivates our team to keep delivering the best experience possible. If you ever need assistance again, we’re here to help! Best wishes, Jess Grove & Dean

Posted 8 months ago

“never had a problem good service over the phone fair price and always polite.”

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Posted 8 months ago

Hi Richard, Thank you for your wonderful 5-star review! We're thrilled to hear that you’ve had a smooth experience with our service and that our team has maintained a polite and helpful approach. Your satisfaction is our priority, and we look forward to assisting you again in the future! Best wishes, Jess Grove & Dean

Posted 8 months ago

“Excellent vehicle insurance deal and great communication”

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Posted 8 months ago

Hi Steve, Thank you so much for your excellent 5-star review! We're delighted to hear that you found a great vehicle insurance deal with us and appreciated our communication. If you ever need assistance again, don’t hesitate to reach out! Best wishes, Jess Grove & Dean

Posted 8 months ago

“Easy to deal with great value for money and excellent cover sorted out a lower price without me having to do anything perfect”

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Posted 8 months ago

Hi Derrick, Thank you for your fantastic 5-star review! We're thrilled to hear that you found us easy to deal with, and that we were able to secure you great value for your coverage. It’s our pleasure to take care of the details for you! If you need anything else in the future, just let us know. Best wishes, Molly Grove & Dean

Posted 8 months ago

“I only give you 4 stars as I changed mileage before the insurance started and I had to pay £25 for that change I only had about 4 days left on last year insurance”

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Posted 8 months ago

Hi David, Thank you for your valuable 4-star review! We appreciate your feedback regarding the mileage change fee. We strive to provide clear information on our policies, but understand that unexpected charges can be frustrating. If you have any further questions or need assistance, please don’t hesitate to reach out! Best wishes, Molly Grove & Dean

Posted 8 months ago

“Good and quick in correspondence with my queries”

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Posted 8 months ago

Hi Eugene, Thank you for your kind 4-star review! We're glad to hear that our correspondence was quick and effective in addressing your queries. Your feedback is important to us, and we’re here to assist with any further questions you may have in the future! Best wishes, Molly Grove & Dean

Posted 8 months ago

“no problems”

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Posted 8 months ago

Hi Glyn, Thank you for your great 5-star review! We're so pleased to hear you had no problems. Your positive experience is our goal, and we’re always here should you need assistance in the future! Best wishes, Molly Grove & Dean

Posted 8 months ago

“Great service. All the staff I spoke to were helpful and knowledgeable.”

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Posted 9 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our staff helpful and knowledgeable. Your satisfaction means a lot to us, and we’re here to assist you anytime you need support in the future! Best wishes, Molly Grove & Dean

Posted 8 months ago

“Very helpful when trying to purchase car insurance.”

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Posted 9 months ago

Hi Williamina, Thank you for your amazing 5-star review! We're thrilled to hear that you found our assistance helpful when purchasing your car insurance. Your satisfaction is our priority, and we’re here for any further support you might need. Best wishes, Molly Grove & Dean

Posted 9 months ago

“Simple process to renew my motorcycle insurance with the added bonus of lower premiums than last year.”

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Posted 9 months ago

Hi Christopher, Thank you for your fantastic 5-star review! We're delighted to hear that you found the process of renewing your motorcycle insurance simple and even more pleased that you received lower premiums than last year. Your satisfaction means the world to us, and we’re always here to help you with any future needs! Best wishes, Molly Grove & Dean

Posted 9 months ago

“Easy and straightforward to deal with”

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Posted 9 months ago

Hi, Thank you for your wonderful 5-star review! We're so pleased to hear that you found the process easy and straightforward. Your satisfaction is our top priority, and we're always here to assist you however we can. Best wishes, Molly Grove & Dean

Posted 9 months ago

“Initial contact was problem free. Question asked received reply. though question via the chat box didn't generate reply.”

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Posted 9 months ago

Hi Linda, Thank you for your great 4-star review! We're glad to hear that your initial contact was problem-free and that your questions were addressed promptly. We apologize for the lack of response to your query via the chat box and appreciate your feedback as it helps us improve our service. If there's anything else we can assist you with, please don't hesitate to reach out. Best wishes, Molly Grove & Dean

Posted 9 months ago

“Very professional great service”

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Posted 9 months ago

Hi William, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced our professionalism and great service. Your positive feedback truly motivates us to continue delivering exceptional support. If you need anything further, don’t hesitate to reach out! Best wishes, Molly Grove & Dean

Posted 9 months ago

“Very satisfied with my insurance.”

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Posted 9 months ago

Hi Michael, Thank you for your excellent 5-star review! We're delighted to hear that you are very satisfied with your insurance. Your happiness is what drives us to provide the best service possible. If you ever need assistance or have questions, please feel free to reach out! Best wishes, Molly Grove & Dean

Posted 9 months ago

“Easy to understand and a good price”

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Posted 9 months ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our service easy to understand and competitively priced. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything more we can do for you, please don’t hesitate to get in touch! Best wishes, Molly Grove & Dean

Posted 9 months ago

“Very easy process to insure my car, everything very clear & understandable. Might have been nice to know that 2 photos were needed to prove my car was garaged, at the time of application rather than a day later as I could have organised it better. But only a small small niggle in the process. Very happy so far.”

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Posted 9 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found the process of insuring your car easy and clear. We appreciate your feedback regarding the photo requirement, and we’ll certainly take that on board for future improvements. Your happiness with our service means a lot to us, and we’re here to help you with anything else you need! Best wishes, Molly Grove & Dean

Posted 9 months ago

“Very straight forward to deal with. Most competitive quote for my bike.”

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Posted 9 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found it straightforward to deal with us and that we provided the most competitive quote for your bike. Your satisfaction is our priority, and we’re here to assist you with any questions moving forward. Best wishes, Molly Grove & Dean

Posted 9 months ago

“obviously cant comment on how good a company is until you need them, hopefully never, but buying insurance was painless”

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Posted 9 months ago

Hi David, Thank you for your great 4-star review! We’re glad to hear that your experience with purchasing insurance was painless. We understand that it’s tough to judge a company until you actually need them, but we’re here for you should that time come. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. Best wishes, Molly Grove & Dean

Posted 9 months ago

“Renew price bettered any offer on Compare the market website.”

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Posted 9 months ago

Hi David, Thank you for your fantastic 5-star review! We're thrilled to hear that we could provide you with a renewal price that surpassed any offers you found on Compare the Market. Your satisfaction is what drives us, and we’re always here to help you get the best deals possible. Best wishes, Jess Grove & Dean

Posted 9 months ago

“Excellent service and very helpful and efficient”

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Posted 9 months ago

Hi Kevin, Thank you for your amazing 5-star review! We’re delighted to know that you found our service both helpful and efficient. Your satisfaction is incredibly important to us, and we’re here to support you whenever you need assistance. Best wishes, Jess Grove & Dean

Posted 9 months ago

Grove & Dean Private Clients is rated 4.7 based on 2,804 reviews