Grove & Dean Private Clients Reviews

4.4 Rating 857 Reviews

85 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.4

Based on 857 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Read Grove & Dean Private Clients Reviews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good. Thanks”

Helpful Report

Posted 7 months ago

“Very good prices . Helpful customer care . Quick and easy to set up a policy”

Helpful Report

Posted 7 months ago

“I found Grove and Dean via the internet on a comparison site. They were the cheapest quote by far and very helpful in getting my insurance renewed.”

Helpful Report

Posted 7 months ago

“Very good service and very polite”

Helpful Report

Posted 7 months ago

“Great service”

Helpful Report

Posted 7 months ago

“Excellent service and really competitive prices. This is the third year in succession I have used this company who consistently undercut the competition and anything available on general price comparison websites, despite my checking annual options for my two vehicles. Communication proves simple, with no lengthy waits experienced on telephone calls made, and call handlers who are both knowledgeable and conscientious in ensuring that everything is made clear, and all points are well explained so as to be easily understood. Would recommend to anyone looking for a 'Comprehensive' Policy with features and benefits included in the price, as apposed to being expensive 'add-ons' offered by most of the larger well-known competitors.”

Helpful Report

Posted 7 months ago

“GOOD PROMPT SERVICE”

Helpful Report

Posted 7 months ago

“I have recentlY renewed my Policy with you for my Road King .However a couple ,of months ago i wanted a quote for my new Pan American .You promised to come back to me with a quote but failed to do so .As a result you lost business and i insured elsewhere .I was hoping that you would have done a multi bike policy for me but failed to do so”

Helpful Report

Posted 7 months ago

“Great customer service and prices”

Helpful Report

Posted 7 months ago

“Well mannered and helpful”

Helpful Report

Posted 7 months ago

“Satisfied with Grove & Dean and will continue doing business with them”

Helpful Report

Posted 7 months ago

“Friendly company to deal with who will search to find you the best deals available for your needs”

Helpful Report

Posted 7 months ago

“Very easy to add another person to my policy and pay.”

Helpful Report

Posted 8 months ago

“Great communication and a fantastic App platform that makes all aspects easy to navigate including updates & downloads on the processes.”

Helpful Report

Posted 8 months ago

“Would of been a five star if the fact that when my last insurance quote came up it went from around £500 to nearly £900 for the year with 9 years no claims which five of were with your company. When I did phone up to say no thank you to my new quote as it was to much there was no attempt what so ever to try and alter it in a way, just said ok that’s fine thank you and goodbye!!”

Helpful Report

Posted 8 months ago

“Quick and easy. Great price. What else do you need........ very impressed”

Helpful Report

Posted 8 months ago

“Excellent as usual. However with reference to openness and fairness. I have to point out that my renewal price was shown to only slightly more than last years premium. However, my previous Admin charge which was not mentioned but was from memory a 25% increase. Why not show all the prices?”

Helpful Report

Posted 8 months ago

“I was very pleased with the customer service I had received when I called up to get my van insurance.”

Helpful Report

Posted 8 months ago

“It was simple acquiring a policy via Go compare but the follow up info confirming the policy details was reassuring thus ensuring I was getting what I asked for”

Helpful Report

Posted 8 months ago

“After my car breaking down, I was left waiting for half an hour on the phone, until I could speak to someone about it. Pressing the phone number one, as directed, in the message, to inform of location did not work. This has to be the worst breakdown service, I have ever received in my life.”

Helpful Report

Posted 8 months ago

Grove & Dean Private Clients is rated 4.36 based on 857 reviews