Hi Roger,
Thank you for sharing your experience. We understand that it may be a premium option, and we appreciate you taking the time to comment.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi David,
Thank you for sharing your experience. We’re glad to hear it was straightforward and that you found the process helpful.
Kind regards,
Chloe
Team Grove & Dean Private Clients
“Very difficult to get in touch I was on hold for 45 mins and gave up. Started WhatsApp messaging and still took half hour before I was actually talking to anyone”
Hi Karen,
Thank you for letting us know. I’m sorry you found it hard to reach us and that the WhatsApp chat took longer than expected. We appreciate your feedback and will take it into account.
If you’d like, please share the best way and time to reach you and we can assist you directly.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi Kathleen,
Thank you for sharing your experience. We’re glad to hear you didn’t wait long and found the reply efficient.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi Garry,
Thank you for sharing your experience. We’re glad to hear you found us very professional and that the quote was substantially lower than your previous insurer.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi there,
Thank you for sharing your experience. We’re glad to hear you found our customer service excellent and pricing competitive.
Kind regards,
Chloe
Team Grove & Dean Private Clients
“We have been with Grove & Dean for several years. We appreciate that on our annual review they actually do look for the best deal for our use. Their app is also easy to use”
Hi Phil,
Thank you for sharing your experience. We’re glad to hear that the annual review process helps you find the best deal and that the app is easy to use.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi Ian,
Thank you for sharing your experience. We’re glad to hear you found the service friendly.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi Leslie,
Thank you for sharing your experience. We’re glad you found it to be the best price, and we hope you won’t need to know how good it is in a claim situation.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi Martin,
Thank you for sharing your experience. We’re glad to hear the online purchase was easy and the documentation email efficient.
Kind regards,
Chloe
Team Grove & Dean Private Clients
“A very competitive price for the cover involved & straight forward policy showing what is covered etc. very pleased with the ease of getting my vehicle insured.”
Hi there,
Thank you for sharing your experience. We’re glad to hear you found the price competitive, the policy straightforward, and that insuring your vehicle was easy.
Kind regards,
Chloe
Team Grove & Dean Private Clients
“Had to use the breakdown service. So pleased I chose it through Grove and Dean with my insurance. My vehicle was fixed by the roadside in super quick time. Totally exceeded my expectations as previously I’ve used RAC waiting over 4 hours just to be towed. Highly recommended”
Hi Dean,
Thank you for sharing your experience. We’re glad the breakdown service got your vehicle fixed roadside in quick time and that it exceeded your expectations.
Kind regards,
Emily
Grove & Dean
“Members of staff are polite, helpful and friendly. It is very easy to set up a comprehensive policy at less than half the price of my previous policy. Thank you so much for your help!”
Hi Beverley,
Thank you for sharing your experience. We’re glad to hear our staff were polite, helpful, and friendly, and that you found setting up a comprehensive policy easy and cost-effective.
Kind regards,
Emily
Grove & Dean
Hi Melvyn,
Thank you for your kind words. We’re glad to hear you had great service and felt you got good value for money.
Kind regards,
Emily
Grove & Dean
Hi Matt,
Thank you for your kind words. We’re glad to hear you’ve found us helpful and friendly and that you are not looking to go elsewhere. We really appreciate your kind review.
Kind regards,
Emily
Grove & Dean
Hi,
Thanks for letting us know. We’re glad the online process was easy for you so far, and we’re here if you need anything else.
Kind regards,
Emily
Grove & Dean
Posted 3 weeks ago
Hi,
Thank you for your feedback. We’re glad to hear you’ve found it easy to deal with online and that, so far, everything is going well.
Kind regards,
Emily
Grove & Dean
Hi George,
Thank you for your feedback. We’re glad to hear you found the service excellent, accommodating and helpful.
Kind regards,
Emily
Grove & Dean
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