Hi,
Thank you for sharing your feedback. We’re glad to hear you found the premium good value, and that your requirements was met.
Kind regards,
Emma
Grove & Dean Private Clients
Hi,
Thank you for sharing your feedback. We’re glad to hear you’re happy with the service so far. We appreciate your kind words!
Kind regards,
Emma
Grove & Dean Private Clients
“second year I've been with Grove and Dean, competitive prices and an app with all documentation at hand and someone you can talk to which is getting rarer these days of AI.”
Hi,
Thank you for sharing your feedback. We’re glad to hear you’ve found competitive prices, and that the app with all documentation and accessible support remains valuable.
Kind regards,
Emma
Grove & Dean Private Clients
“Apart from a very competitive price the easy of use of the app to access my insurance is brilliant. It makes it so easy to contact customer service, breakdown or windscreen cover. I'd highly recommend getting insurance through them. Definitely 5 stars”
Hi,
Thank you for sharing your feedback. We’re glad to hear the app makes it easy to access your insurance and contact customer service, breakdown or windscreen cover. We appreciate the recommendation.
Kind regards,
Emma
Grove & Dean Private Clients
Hi,
Thank you for sharing your feedback. We’re glad to hear you’re getting a competitive quote for your motorbike with added extras.
Kind regards,
Emma
Grove & Dean Private Clients
Hi,
Thank you for sharing your feedback. We’re glad to hear you’re happy with the service we have provided.
Kind regards,
Emma
Grove & Dean Private Clients
Hi,
Thank you for sharing. We’re glad to hear that and we’ll keep aiming to get you a good quote that is suitable for you.
Kind regards,
Emma
Grove & Dean Private Clients
“So far, so good. Slight increase in price year-on year, but not yet worth taking a "better" offer which itself may increase even more after the first year. Never stop checking tho'.”
Hi,
Thanks for sharing. We understand that price changes can be a consideration. We’ll keep aiming to provide value.
Kind regards,
Emma
Grove & Dean Private Clients
Hi,
Thank you for your feedback. We’re glad it was straightforward, no-hassle, and a smooth transaction. If there’s anything else you’d like to share, please let us know.
Kind regards,
Emma
Grove & Dean Private Clients
“Asking for a review seems weird to me, but, the price is acceptable the background is suitable, please bear with me here........NOBODY will ever get 5 star as a mark of how good they are or do, until something goes wrong and the true strength of who they are and the service they provide to any arising situation will show the real reason they have been chosen, so 4 star is good...........very good.....so far”
Hi Keith,
Thank you for sharing your thoughts. We’re glad the price and background suit you, and we agree that the true strength of service shows in arising situations. If there’s anything else you’d like to share, feel free to let us know.
Kind regards,
Emily
Grove & Dean
Hi Paul,
Thank you for sharing your feedback. We’re glad it was quick and straightforward, and that the App was easy to use.
Kind regards,
Emily
Grove & Dean
“Great insurance cover but why wait till I've decided to buy and pay for my insurance before you notify me that you need proof of my car inside my garage. I went away on holiday the day after I took out the insurance just to get an email a week later thanking me but that you would require these photos. You sent me umpteen emails to which I replied saying I was on holiday. Luckily I got back just before the deadline to take the required photos. It stressed me out and spoilt my holiday. State it in the requirements at time of purchase not after.”
Hi there,
I’m sorry to hear the request for proof of parking came after you’d already started your insurance and during your holiday. I understand how stressful that can be. We’ll take your feedback on board about making such requirements clear at the time of purchase.
If there’s anything else you’d like to share, feel free to let us know.
Kind regards,
Emily
Grove & Dean
Hi Keith,
Thank you for sharing your thoughts. We’re glad to hear you’ve had no problems and that our prices are good.
Kind regards,
Emily
Grove & Dean
“A very good service
No hassle renew of my policy.anf it was very competitive rate and.i renewed on the app just so easy to do out of office hours when I had the time”
Hi Colin,
Thanks for sharing your feedback. We’re glad the renewal process was hassle-free and that the app made it easy, even out of office hours.
Kind regards,
Emily
Grove & Dean
Hi,
Thank you for your 5-star review. We're glad to hear Grove & Dean Private Clients made classic car insurance easy.
Kind regards,
Molly
Grove & Dean Private Clients
Hi,
Thank you for your 4-star review. We're glad to hear the service was quick and efficient and that you found the price good.
Kind regards,
Emily
Grove & Dean
English
