“The process was not a pleasant one AFTER I PAID FOR THE POLICY. Had I known the trouble I would have obtaining this policy before I had given my credit card details I most certainly would not have gone ahead.
Just when I thought I had sorted it I ran into a problem with this insurance due to a misunderstanding regarding no claims discount & another vehicle I owned. They contacted me, on the day the policy commenced, & said that they could not insure me on the basis provided so I replied ok just cancel the policy. It was only when I checked my CC statements I noticed that they had not repaid the full amount.
On contacting them I was informed I was charged a £40 cancellation fee. I argued on several points but to no avail. The call operator even said that I had broken the law regarding the policy. Again explaining it was a honest mistake had no effect. Go Girl is a subsidiary of a company that underwrites policies from a lot of brokers. I will in future not use this insurance company again.”
“Cancelled my policy because I didn't provide an evidence or some made up document from my previous insurance company (Admiral) when I contacted Admiral they had no idea what gogirl were asking for but still wrote an email confirming I was in fact insured with them, not enough policy cancelled by an email no warning. DO NOT INSURE WITH THEM WASTED OVER 300 POUNDS!!!!!!!!!!!”
“Great, service that met my needs. Competetive quote, Clear communication- happy to deal with on line. No claim in the 12 months and so not experienced this part of the service. 2nd year quote not as competetive though and so changed provider.”
