Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.40

4.4 Rating 4,300 Reviews

87 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,300 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online quote”

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“easy to insure . my first time.”

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“Brought insurance nice and easy”

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“Easy to arrange car insurance.”

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“Very good website but have difficulty accessing documents as it won't recognise my email and the reply email is not contactable and there is no phone number on the email”

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Hi Annie, we're sorry to hear of the issues you're having accessing your documents on your customer portal. If you haven't managed to resolve this issue yet, please email us at feedback@sabre.co.uk so we can assist you further. Kind Regards.

“Everything was easy apart from changing my password.”

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Hi, we're sorry to hear you had difficulties updating your policy on your account. If you still haven't been able to resolve this issue, please email us at feedback@sabre.co.uk so we can assist you further. Kind Regards.

“Easy sign up and cheap prices but you cannot get a hold of anyone and haven't been able to log into my portal since the day after my policy started in December.”

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Hi Sarah, we're sorry to hear you're struggling to access your customer portal. If you need to make a change to your policy or require your policy documents, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.

“The form was quite easy to fill, sign up interesting, cheap and affordable”

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“Expensive but reliable”

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“Reliable and fast service”

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“Good Price just started the police let see hows their customer service is I hope will be good”

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“Cheapest price on the market. And any car I Looked at these always came out on top And set me insurance in less than 3 minutes. Thanks for hassle free insurance”

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“The price is bit higher but easy to access”

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Hi, thank you for your review. Kind Regards.

“A new customer”

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“Go Girl Insurance although it did take an hour to get through to the team my change of cover was done quickly and efficiently”

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Hi, we're sorry to hear of the delays you experienced to update your policy. We're pleased to hear you successfully managed to do so, however. Kind Regards.

“Insurance easy to do online no problem until you have to ring them not spoke to one person and been trying for 5 days no one answers just keep you on hold”

Helpful Report

Hi, we're sorry to see this review and your disappointment in trying to contact our customer services. If your issue/query remains unresolved, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.

“To be honest i was a bit disappointed at the customer service. I called and waited for an hour without any response and I gave up. Finally, I did manage to do what i wanted after 5hrs..as a new client am sorry i cannot give 100% to that, hence the 3 star. work on the customer service team please. All in all you are the best priced. Thank you”

Helpful Report

Hi Ngugi, thank you for taking the time to leave this review. I'm sorry to hear of the delays you experienced regarding hold times and your comments will be passed forward. If there is anything further you would like us to look into, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.

“Let’s good”

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“So far so good ! But time will tell 😁 only day one!”

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“price is high”

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Hi Achuraj, we are sorry to see this review and for the fact we weren't able to be competitive for insurance on this occasion. Kind Regards.

Go Girl Insurance is rated 4.4 based on 4,300 reviews