“Very good website but have difficulty accessing documents as it won't recognise my email and the reply email is not contactable and there is no phone number on the email”
Hi Annie, we're sorry to hear of the issues you're having accessing your documents on your customer portal. If you haven't managed to resolve this issue yet, please email us at feedback@sabre.co.uk so we can assist you further. Kind Regards.
Hi, we're sorry to hear you had difficulties updating your policy on your account. If you still haven't been able to resolve this issue, please email us at feedback@sabre.co.uk so we can assist you further. Kind Regards.
“Easy sign up and cheap prices but you cannot get a hold of anyone and haven't been able to log into my portal since the day after my policy started in December.”
Hi Sarah, we're sorry to hear you're struggling to access your customer portal. If you need to make a change to your policy or require your policy documents, please email us at gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.
“Cheapest price on the market. And any car I Looked at these always came out on top
And set me insurance in less than 3 minutes. Thanks for hassle free insurance”
Hi, we're sorry to hear of the delays you experienced to update your policy. We're pleased to hear you successfully managed to do so, however. Kind Regards.
“Insurance easy to do online no problem until you have to ring them not spoke to one person and been trying for 5 days no one answers just keep you on hold”
Hi, we're sorry to see this review and your disappointment in trying to contact our customer services. If your issue/query remains unresolved, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.
“To be honest i was a bit disappointed at the customer service. I called and waited for an hour without any response and I gave up. Finally, I did manage to do what i wanted after 5hrs..as a new client am sorry i cannot give 100% to that, hence the 3 star. work on the customer service team please. All in all you are the best priced. Thank you”
Hi Ngugi, thank you for taking the time to leave this review. I'm sorry to hear of the delays you experienced regarding hold times and your comments will be passed forward. If there is anything further you would like us to look into, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk. Kind Regards.
