Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,711 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was very competitive with the going rates. Fast and efficient website to fill in details and complete insurance. The website was very user friendly and was easy to use for a non tech savvy person like myself. Had a call with customer services and was taken to a friendly team member without having to wait long at all. Overall good review so far however I cannot comment on anything else as I have only recently taken a policy out with Go Girl.”

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“I found the prices very competitive. Easy to use the site. A good price for a learner driver added to a policy.”

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“Cheapest quote Easy to use website”

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“Received a renewal quote at £840. Price for new business on CTM for exactly the same risk was £770. I emailed you with these details asking if you wanting to do the renewal at that price and save your CTM fee. Response I got was - no thanks we don't "rate match". So firstly it's very disappointing that you have no reward for loyalty charging 10% more for the same risk and then not understanding that I was trying to be helpful. Nothing wrong with the new business rate - still the best in the market.”

Helpful Report

Thank you for this feedback. If you would like to email us at gogirlfeedback@sabre.co.uk with some more information then we would like to look into this for you.

“very competitive quote and easy to use online service. Also very impressed to see that if anyone has negative feedback this is addressed very swiftly by the online team”

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“Very friendly advisors and great prices! Highly recommend, always get the help and support needed.”

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“Good insurance company”

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“Good insurance company”

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“I was really pleased with the way Go Girl handled my young son being added to the policy. The result was good cover at an affordable cost. A win win!”

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“Prices are very competitive. Especially for first time drivers.”

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“Was good when it came to a claim but when I changed my address after moving I had to pay £200 where my family members who belong to different insurance companies could do it for free. So ridiculous! The staff on the phone where rude about it and we're not helpful in the slightest. Give you a good rate but catch you on stupid little things like info alterations!”

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Thank you for your review and feedback. Please can you email your policy details to gogirlfeedback@sabre so we can look into this.

“Very competitive price with no black box needed. Renewal price surprisingly competitive too.”

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“Fair insurance rates. Very quick and easy to get insurance online.”

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“very quick, very cheap and very easy to insure your online”

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“Had to switch over from another insurer, very quick and easy online just awaiting documents to be uploaded on portal! One of the cheapest deals without a black box.”

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“Found checking details for quote confusing and system slow to respond - people included on insurance quote not all on one page which resulted in one person being on quote twice and another missed. When we called to correct information, staff were disinterested, and appeared tired/bored. We were given option of cancelling policy for £49 or correcting details for £52. Either choice of these prices added to the original quote brought us over what other companies had quoted us. Very disappointed.”

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Thank you for your feedback, sorry to see that things have not gone smoothly. A member of staff will be in touch shortly to discuss.

“Had to switch over from another insurer, very quick and easy with helpful call centre staff! One of the cheapest deals without a black box also, very good”

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“Good price with many elements included rather than add one Web site frustrating as cannot upload documents easily Jackie”

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“Good premiums but call centre staff are extremely abrupt and bordering on rude”

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Sorry to see this review, please could we trouble you to drop us an email with more information so that we can look into this? Thank you in advance, the email address is gogirlfeedback@sabre.co.uk

“Very good quote for my daughter who has just passed her test”

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Go Girl Insurance is rated 4.4 based on 4,711 reviews