Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,711 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“The customer service was brilliant throughout the year I have been with them!! Nothing was a trouble and they were always happy to help. Easy, understandable website to follow.”

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“Very easy set up”

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“Good services !!! Go girls!!!!”

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“Easy to navigate website, always on hand if I had any issues and the quote was very reasonable - cheapest around!”

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“Had no problems with them. They treat you like people not just another customer. Very good.”

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“I found them so lovely to speak with, Explained the policy in simple terms. Price is far better then most insurances I have previously had. Would recommend go girl to friends.”

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“Our policy wording was changed to expand the exclusions clause AFTER we took out the policy. We were not advised that "commuting" was expanded to include travel to education. I am sure this is poor practice and the change would negatively affect many policy holders.”

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Thank you for the review, please can you email your policy details to gogirlfeedback@sabre.co.uk so we can look in to this further.

“Cheapest quote. Seems easy so far!”

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“Very happy with the quote, cheaper than everyone else. Having problems viewing my policy on their website though. I have tried several times and nothing is showing.”

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Thank you for your feedback. A member of staff will be in touch shortly to assist you with this.

“Very helpful on the telephone, not put on hold for ages and competitive prices : )”

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“Easy to do with competitive prices but struggling a little to find my policy as nothing comes up when you sign in”

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Thank you for your review, a member of staff will be in touch shortly to help you access your documents.

“Customer service experience is truly shocking. I spent over half an hour this morning advising the administrator that I needed to declare a windscreen claim from 3 years ago - I had forgotten about it when taking out the two polices I have with Go Girl. This is the second time I've contacted them in the last week and when you eventually get through to someone, they have clearly employed the cheapest people they can - in my day they would have been referred to as the YTS trainee. Competitive pricing, yes, but god help me if I need to make a claim.”

Helpful Report

Thank you for your feedback, sorry to hear that things have not gone smoothly. We would like to look into this for you, please could we trouble you to drop us an email with more information to gogirlfeedback@sabre.co.uk

“Very easy to set up on line very competitive rates very happy”

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“Set up policy through compare the market, very easy to set up much cheaper than some other companies that offered less”

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“Got this through "confused.com" was easy to access and very affordable”

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“Affordable, which allowed me to add my son to my insurance as a first time driver. Process was clear and thorough. Pricing straightforward to add on breakdown cover etc. Delighted as the whole experience was easy to complete.”

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“The quotation process was clear and easy, although I didn't need to speak anyone it was a very customer friendly process with access to all documentation instant.”