“4 days of trying to get you to pick up the phone each time on for over 45 mins , and an email to customer services , which has been ignored , absolutely shocking service , how are still registered with the FCA? Wanted a second quote , but you have lost out on that business, also wanted to make changes to current policy. not acceptable .”
Hi, I'm sorry to hear you've been having issues getting hold of customer services. If you still haven't been able to obtain a quote to make a change to your policy, please forward your request along with your Policy/Certificate Number to gogirlfeedback@sabre.co.uk so we can assist you further. Kind Regards.
“Absolutely dreadful, non-existent customer service. Threats to Cashel insurance months after taken out due to 'unacceptable ' no claims documents but not explaining what they actually want. Never answer the phone.”
Hi Sara, we're sorry to hear you've been struggling to get hold of us to discuss your issue. If you still haven't been able to speak to someone, please email your Policy/Certificate Number to gogirlfeedback@sabre.co.uk along with an explanation of your issue. Kind Regards.
“Website was very confusing and every time you’d go off the website it would make you restart everything. Insurance is cheap though so can’t fault them on that.”
HI, we're sorry to hear of the issues you've experienced in relation to our website. If you continue to experience these issues, please email your Quote/Policy Reference to gogirlfeedback@sabre.co.uk so we can investigate this further for you. Kind Regards/
Hi Geoff, we're sorry to hear you've been having issues contacting our customer services team. If you still haven't been able to resolve your query, please email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.
“Quality company, recommend for everyone to give GoGirl a go as they are the most reasonable priced insurance around, customer service are very helpful and want to help you.”
“Tried 4 times to contact Customer Services, at different times of the day, on hold for approaching a total of 90 minutes, no answer. Wanted to add a named driver to the policy because the portal doesn't have the facility to update policy details. Very disappointed. Have tweeted and emailed, no response...is there anybody there?”
Hi Chris, I'm sorry to hear you've been struggling to speak with customer services. Would you be able to email your Policy/Certificate Number to gigirlfeedback@sabre.co.uk so we can look into this further for you? Kind Regards.
